Site-wide links

Hospitality and Tourism Management MS

Semester Requirements

Carol Whitlock,  Department Chair and Graduate Program Director
(585) 475-2353, cbwism@rit.edu

http://www.rit.edu/cast/htm/graduate/

Program overview

The hospitality and tourism management program prepares students to step into numerous mid-level hospitality and tourism management and government policy positions. The program is focused on hospitality business planning, branding, economic management, and development of quality processes, to deliver exceptional leadership within many service and corporate settings and at post-secondary academic institutions.

Curriculum

The program introduces major concepts associated with all aspects of hospitality, tourism, and business management, whether they are applied specifically to the hospitality-tourism industry or the wider service industry. Among the general concepts investigated are hospitality business development and marketing quality. Electives allow in depth study in specialized areas of hospitality manangement, such as resorts and attractions, travel and tourism, conventions and events, technology, and human resource development.

Students must complete a minimum of 30 semester credit hours. The curriculum is a combination of required core courses in hospitality and tourism management and elective courses chosen by the student to meet career interests and objectives. Students complete a graduate project or a comprehensive exam. A thesis option is available with approval. Course offerings generally are scheduled for evenings or via online learning to facilitate part-time students.

Core courses

Core courses explore essential hospitality and tourism business issues such as teamwork, strategic organizational change, financial and service performance metrics, development and marketing of resorts and attractions, and branding. Each course not only introduces the service philosophy, but also examines the real differences in hospitality-service management outcomes necessitated by the adoption of a new service paradigm.

Project/Capstone/Thesis options

Students must successfully complete a graduate project or comprehensive exam as a culminating experience allowing for demonstration of competencies in theory and applications for the discipline. Students work with the program adviser and/or program faculty to determine a topic for the graduate project and must arrange a faculty mentor for the project. The comprehensive exam option is open to all students. Students may request the thesis option, but must be approved and have secured a faculty mentor.

Hospitality and tourism management, MS degree, typical course sequence

Course Sem. Cr. Hrs.
First Year
HSPT-700 Research Methods 3
HSPT-702 Graduate Writing Strategies 3
SERQ-710 Evolving Contexts In Service 3
HSPT-730 Strategic Hospitality And Tourism Branding 3
HSPT-740 Economic Performance Analysis for Hospitality and Tourism 3
HSPT-750 Processes and Assessment of Hospitality and Tourism Industries 3
  Electives 9
  Graduate Project* 3
Total Semester Credit Hours 30

* Typically, students complete a capstone project as a culminating experience for the program. However, with department approval, students may complete a thesis or a comprehensive exam. For those who select the exam, students are required to also complete one additional 3 semester credit hour elective course. Students who complete a thesis take 6 semester credit hours of electives instead of 9.

Electives

Elective courses provide students with an opportunity to individualize their graduate program in line with their career and professional interests. With the approval of the department chair, students are allowed to take a selection of elective courses from outside the hospitality and tourism management program. Courses may be taken from the service leadership and innovation program, the human resource development program and the E. Philip Saunders College of Business. Students are cautioned to observe course prerequisites in their selections.

Of the 6 semester credit hours of electives, students are relatively free to select courses that they feel best meet their needs. All elective courses must be graduate-level. If previous course work exists, students may request a transfer of credits. A limited number of credit hours may be taken as independent study or practicum courses.

Admission requirements

To be considered for admission to the MS program in hospitality-tourism management, candidates must fulfill the following requirements:

  • Hold a baccalaureate degree from an accredited institution,
  • Submit official transcripts (in English) of all previously completed undergraduate and graduate course work, 
  • Have a GPA of 3.0 or higher. Foundation course work with a GPA of 3.0 or higher (if required),
  • Submit two professional recommendations,
  • Submit a current resume, and
  • Complete a graduate application.
  • International applicants whose native language is not English must submit scores from the Test of English as a Foreign Language (TOEFL). A minimum score of 80 (Internet-based) is required. International English Language Testing System (IELTS) scores will be accepted in place of the TOEFL. A minimum score of 6.5 is required. All international students will take the Michigan Test of English Proficiency upon arrival. A prescribed program in English and a reduced program course load may be required. 

After a review by the program chair, applicants whose prior undergraduate work has been in areas other than hospitality-tourism may be required to complete additional courses. Students may choose elective courses with the approval of the program. 

Additional information

Part time study

The program may be completed on a full- or part-time basis. The length of time required to earn the degree varies according to the student’s undergraduate preparation and the number of graduate courses taken per semester.

[arrow] Click to view program requirements in the Quarter Calendar

Quarter Curriculum - For Reference Only

Effective fall 2013, RIT will convert its academic calendar from quarters to semesters. The following content has been made available as reference only. Currently matriculated students who began their academic programs in quarters should consult their academic adviser for guidance and course selection.

Program overview

The hospitality-tourism management program prepares students to step into numerous mid-level service management and training director positions. The program is focused on service and innovation, as well as leadership functions within many service and corporate settings and at post-secondary academic institutions.

Curriculum

The program's curriculum introduces major concepts associated with all aspects of service management, whether they are applied specifically to the hospitality-tourism industry or the wider service industry. Among the general concepts investigated are service strategy delivery (understanding and co-creating customer value, innovation and creativity, service leadership, service design and metrics development, and change in service organizations), and human resource capital development (human capital strategies).

To earn the MS degree, students must complete a minimum of 48 quarter credit hours. The curriculum is a combination of required core courses in service innovation, a concentration, and elective courses chosen by the student to meet career interests and objectives. Students may choose one of three options to complete the program: a capstone project, a research thesis, or a comprehensive exam. Course offerings generally are scheduled for evenings and most are available online to facilitate part-time students.

Core courses

The core courses facilitate the paradigm shift from manufacturing to service and move the focus from traditional organizational structures to an organization where employees must provide several functions, sometimes simultaneously. This multifunctional approach provides a new avenue to examine service organizations and explore such issues as teamwork, learning organizations, organizational change, performance metrics, and customer relationship management.

Each course not only introduces the service philosophy, but also examines the real differences in hospitality-service management outcomes necessitated by the adoption of a new service paradigm. In so doing, these courses set the stage for the professional “cluster” courses.

Thesis/Capstone/Exam options

Students must complete a thesis, capstone project, or comprehensive exam as a culminating experience allowing for demonstration of competencies for theory and application material for the discipline. Students will be advised by the program adviser and/or program faculty as to which option is most appropriate in fulfilling a student's career and educational objectives. In the program the default is to complete a capstone project. A thesis or comprehensive exam may be completed in place of the capstone, with the approval of the faculty adviser and program director.

Semester conversion
Effective fall 2013, RIT will convert its academic calendar from quarters to semesters. Each program and its associated courses have been sent to the New York State Department of Education for approval of the semester plan. For reference, the following charts illustrate the typical course sequence for this program in both quarters and semesters. Students should consult their graduate program adviser with questions regarding planning and course selection.

Hospitality-tourism management, MS degree, typical course sequence (quarters)

CourseQtr. Cr. Hrs.
0625-750 Elements of Service Management: A Systems Approach 4
0624-825 Strategic Process of Service Firms 4
0625-849 Service Performance Metrics 4
0625-790 Research Methods 4
0625-708 Library Research 1
0626-755 Graduate Writing 3
0626-735 Human Capital Strategies 4
0624-846 Travel Marketing Systems 4
0624-867 Tourism Planning and Development 4
Choose one of the following: 4
   0624-770    Service Leadership  
   0625-844    Breakthrough Thinking, Creativity, and Innovation  
  Hospitality-Tourism Electives 8
  Capstone Project* 4
Total Quarter Credit Hours 48

* Typically, students complete a capstone project as a culminating experience for the program. However, with department approval, students may complete a thesis or a comprehensive exam. For those who select the exam, students are required to also complete Breakthrough Thinking, Creativity and Innovation (0625-844).

Hospitality and tourism management, MS degree, typical course sequence (semesters), effective fall 2013

CourseSem. Cr. Hrs.
First Year
HSPT-700 Research Methods 3
HSPT-702 Graduate Writing Strategies 3
SERQ-710 Evolving Contexts In Service 3
HSPT-730 Strategic Hospitality And Tourism Branding 3
HSPT-740 Economic Performance Analysis for Hospitality and Tourism 3
HSPT-750 Processes and Assessment of Hospitality and Tourism Industries 3
  Electives 9
  Graduate Project* 3
Total Semester Credit Hours 30

* Typically, students complete a capstone project as a culminating experience for the program. However, with department approval, students may complete a thesis or a comprehensive exam. For those who select the exam, students are required to also complete one additional 3 semester credit hour elective course. Students who complete a thesis take 6 semester credit hours of electives instead of 9.

Electives

Elective courses provide students with an opportunity to individualize their graduate programs in line with their career and professional interests. With the approval of the department chair, students are allowed to take a selection of elective courses from outside the hospitality-tourism management program. Courses may be taken from the hospitality and service management program, the human resource development program, the E. Philip Saunders College of Business, and the Kate Gleason College of Engineering. Students are cautioned to observe course prerequisites in their selections.

Of the 8 quarter credit hours of electives, students are relatively free to select courses that they feel best meet their needs. All elective courses must be graduate-level. If previous course work exists, a maximum of 12 quarter credit hours from another university may be considered for transfer. A maximum of 8 quarter credit hours may be taken as independent study or practicum courses. Students completing a capstone project or the comprehensive exam will need to complete one additional elective (4 quarter credit hours).

Admission requirements

To be considered for admission to the MS program in hospitality-tourism management, candidates must fulfill the following requirements:

  • Hold a baccalaureate degree from an accredited institution,
  • Submit official transcripts (in English) of all previously completed undergraduate and graduate course work, 
  • Have a GPA of 3.0 or higher. Foundation course work with a GPA of 3.0 or higher (if required),
  • Submit two professional recommendations,
  • Participate in an on-campus interview (when possible),
  • Submit a current resume, and
  • Complete a graduate application.
  • International applicants whose native language is not English must submit scores from the Test of English as a Foreign Language (TOEFL). A minimum score of 550 (paper-based), or 89 (Internet-based) is required. All international students will also take the Michigan Test of English Proficiency upon arrival, unless otherwise waived and may be required to take a prescribed program in English and a reduced program courseload based on Michigan and or TOEFL test results.

After a review by the program chair, applicants whose prior undergraduate work has been in areas other than hospitality-tourism may be required to complete additional courses. Students may choose elective courses with the approval of the program. 

Additional information

Part time study

The program may be completed on a full- or part-time basis. The length of time required to earn the degree varies according to the student’s undergraduate preparation and the number of graduate courses taken per quarter.