Poor quality in manufacturing and service can cost companies as much as 20 percent of revenue in rework, scrap, brand switching, and loss of goodwill. Organizations have begun to understand that prevention saves more time and money than the discovery of flaws after the fact.
The school’s management-oriented certificate program focuses on quality as a priority. Developed in cooperation with industry, the courses can help students develop a total quality management environment to combine the theory and practice of statistical quality control with leadership, teamwork, and problem-solving concepts and skills.
The certificate in quality management teaches the nuts and bolts of a quality organization, prepares students to introduce quality concepts to their organization, and teaches how to put quality principles to work. The certificate can prepare students to work as quality trainers, facilitators, team leaders, or managers at various levels of an organization.
Quality management, certificate, typical course sequence
|Course||Sem. Cr. Hrs.|
|QLTM-310||Introduction to Quality||3|
|QLTM-340||Quality Data Analysis||3|
|QLTM-410||Introduction to Lean Six Sigma||3|
|Choose one of the following:||3|
|QLTM-420||Statistical Quality Tools|
|QLTM-430||Management for Quality|
|Total Semester Credit Hours||12|