The health care industry is large and growing. Faced with raising costs and quality issues health care organizations are under unprecedented pressure to improve efficiency and quality. Consequently there is a significant opportunity for health care organizations to better manage their operations. The purpose of this course is to provide students the opportunity to analyze health care organizations using both qualitative and quantitative principles of operations management. Students will learn to apply operations theories via case studies and issue analysis of their active work environments. This course is offered on-line.