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Emergency Services

The Counseling Center is available to respond to crises and critical incidents affecting the RIT community.  Some examples of emergencies include, but are not limited to the following:

  • when students are thinking about harming themselves or others,
  • when students feel unable to function,
  • when students have experienced a traumatic event, or
  • when members of the campus community are seriously concerned about a student’s welfare or safety. 

If the emergency is life-threatening, call 911 or go to the nearest emergency room.

During Business Hours  (Monday – Friday 8:30 am to 4:30 pm)

Call (585) 475-2261 or come to the Counseling Center (August Center, Bldg. 23A) and let the receptionist know this is an emergency.  Do not use e-mail in an emergency situation.  If you or someone else is in physical danger, call Public Safety at (585) 475-3333 or 911 for off-campus emergencies. 

After-Hours  (After 4:30 pm Monday – Friday, Weekends, and Holidays)

On-Campus Emergencies:

Public Safety: (585) 475-3333; or AOL: RITPUBLICSAFETY

  • After you have contacted Public Safety a counselor will call you back as soon as possible to provide a brief assessment and make recommendations. 
  • You will be expected to provide Public Safety with your name, address, phone number, and your current location. 
  • If you do not wish to reveal your identity, Rochester Area Life Line and the National Suicide Prevention Lifeline provide 24-hour confidential hotlines.

Off-Campus Emergencies:

Dial 911 or
Call Public Safety: (585) 475-3333; or AOL: RITPUBLICSAFETY

Confidential 24-Hour Hotlines

  • Rochester Area Life Line and Community Mobile Crisis Team:  (585) 275-5151
  • National Suicide Prevention Lifeline:  1-800-273-TALK (8255)

Additional Resources


ulifeline logo

half of us logo

Cares! Logo

An RIT program for victims of sexual assault, relationship violence and stalking