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FAQs

Is what I say confidential?
Our policy is that we will not release any information about clients without their written permission, except in cases of imminent harm to self or others, suspicion of child abuse, or upon court order. Our confidentiality policy is in accordance with the ethical guidelines of the American Psychological Association and the Association for Counseling and Development and federal and state laws.

How do I make an appointment?
To meet with a counselor, appointments can be scheduled in person or by calling 475-2261.

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If you are unable to keep an appointment, please give 24 hours notice or as much as possible.

Am I eligible for services?
You are eligible for full services (individual, couples, or group counseling; testing; and unlimited use of Career Resource Center) if you are:

  • a registered full-time undergraduate or graduate student
  • a registered part-time matriculated student

Where is the Counseling Center located?
The Counseling Center is located on the second floor of the August Center (Building 23A), Room 2100.

What are your hours?
Monday, Tuesday, Thursday, Friday:  8:30 a.m. - 4:30 p.m.

Wednesday:      8:30 a.m. - 7:00 p.m.

*During finals weeks, break weeks, and summer quarter the hours are 8:30 a.m. to 4:30 p.m.,  Monday through Friday.

What do I do in case of an emergency?
During Institute Business Hours ( 8:30 a.m. - 4:30 p.m.):

For psychological emergencies during business hours, contact the Counseling Center at 475-2261 or go directly to Room 2100, August Center (second floor).

After Institute Business hours and on weekends:

For psychological emergencies that cannot wait for business hours, call Public Safety at 475-3333 and ask to speak with the counselor who is on-call.

Note:   Do not use e-mail in an emergency situation, since you cannot be assured that a counselor will open it at your time of need.

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