What will happen during the emergency appointment?
Assessment: a therapist will talk with you to assess the situation and provide immediate support. Sometimes talking through a crisis situation with a therapist will be all that is needed.
If you are worried about someone else, we will listen to your needs and your concerns about the person you came to discuss.
- Safety Planning: after assessing for your immediate safety needs and wellness, the therapist will also help you to plan for your future safety and wellness, and make a plan for further services if needed. This may include a plan for self-care, a plan for getting support from family or friends, and/or a plan to get more professional support. We will help you decide the best course of action to meet your needs.
If you are concerned about the safety and well-being of someone else, we will work with you to develop a plan of action to address your concerns.
- Follow-up Plan:
The therapist will help you decide what to do in the longer term to help prevent future crisis and will connect you to any needed resources, information or referrals. The therapist may give you some ideas to try at home, some information to read or some suggestions for how to respond if the problem comes back.
Medical Emergencies: Counseling and Psychological Services does not provide emergency psychiatric services (i.e., regarding medications). If you are having a problem with a psychiatric medication, please contact the heath care provider who prescribed the medication. If your problem is urgent or involves serious side effects, go to the nearest hospital emergency room or call 911. If you are on-campus, call Public Safety at (585) 475-3333.
Local hospitals that provide emergency psychiatric assessment:
Strong Memorial Hospital
300 Crittenden Boulevard
Rochester, NY 14642
Rochester General Hospital
1426 Portland Avenue
Rochester, NY 14621
Unity Hospital at St. Mary’s
89 Genesee Street
Rochester, NY 14611