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For Parents & Families

Counseling & Psychological Services offers brief phone consultation to parents and family members who may have concerns about the well-being of their student at RIT.  Our staff are available to help identify potential resources, discuss available services, suggest ways to approach your student, and help you to identify possible next steps, including how to encourage your student to consult with one of our mental health professionals.  Please note, however, that specific information about current clients is confidential and cannot be shared without your student’s consent.  

Some signs that might indicate your student is in need of support from Counseling and Psychological Services:

  • They express an overwhelming sense of sadness or hopelessness about their future, which they feel more days than not
  • Their normal functioning has been severely limited by their emotional distress.   This may be noticed through changes in their behavior such as sudden drop in grades or missing classes for extended periods
  • They are engaging in behaviors which are harmful to themselves and/or others
  • They are having difficulty dealing with the emotional distress of a friend or family member
  • They are struggling with the loss of someone close to them

Suicide threats, gestures and attempts:

Individuals who are contemplating suicide often give some warning of their intentions to a friend or family member. All suicide threats, gestures, and attempts must be taken seriously.   Asking someone about suicide does not put the idea into his/her head. Should you witness, hear, or see your student exhibiting any one or more of the following, get help IMMEDIATELY by contacting Counseling & Psychological Services (585) 475-2261 or RIT Public Safety (585) 475-3333.  From the Jed Foundation: 

  • Threatening to hurt or kill him/herself, or talking of wanting to hurt or kill him/herself
  • Looking for ways to kill him/herself by seeking access to firearms, available pills, or other means
  • Talking or writing about death, dying or suicide, when these actions are out of the ordinary for the person

How to help get your student connected with Counseling and Psychological Services (CaPS):

  • Talk with your student about exploring possible support in light of your concerns and encourage them to reach out to us.  Mention to your student that they can request a consultation appointment with a mental health professional at CaPS for gathering information about available services and to “check out” our facility. Such a consultation is nonbinding and does not obligate the student to disclose information or to agree to engage in counseling services.  More information on making a first appointment can be found here
  • If you continue to have concerns but your student is unreceptive to your encouragement to get support, you may contact us to discuss further potential options.