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Crisis/Emergency Services

Here when you need us most. 

Counseling & Psychological Services (CaPS) staff provide assessment for students experiencing a mental health crisis or emergency and play a role in contributing to campus safety.  We take care to help students in distress by providing compassionate support and maintaining the dignity of each individual while attending to their safety and needs.

Crisis services include assessment, connection to resources and safety planning for students who are experiencing acute emotional distress, are a danger to self or others, or are in need of immediate hospitalization.

Concerns about a crisis may be presented by a student, or someone who is concerned about a student. Concerned others may include a roommate, family member, faculty member/staff or coach. 

CaPS staff are to respond to disasters or traumatic events that may affect an individual or the university community.

For urgent mental health concerns during business hours (Monday – Friday, 8:30am-4:30pm), call (585) 475-2261. For urgent matters that cannot wait for business hours, call 1-855-436-1245 to speak with a mental health provider or call Public Safety at 475-3333.