All students with disabilities who would like to request accommodations must submit appropriate documentation of the disability to the Disability Services Office (Student Alumni Union, Room 1150, phone 475-2023). The "Services for Students with Disabilities" request form and documentation guidelines outline the requirements to be used in determining eligibility for services. These materials are available online or from the Disability Services Office.

If the student does not agree with the decision of the Disability Services Director due to either
a) being denied services or b) disagreement on the recommended accommodations, and an agreement cannot be reached, the student may initiate a formal appeal. The appropriate steps are:

• An appeal must be submitted in writing to the Assistant Vice President for Student Learning Support and Assessment, who serves as the direct supervisor for the Disability Services Director. This is Dr. Nicole Boulais, Assistant Vice President for Student Learning Support and Assessment, Student Alumni Union, room 2114, Rochester, NY 14623; nabcst@rit.edu. The appeal must set forth the specific action disputed and the specific accommodation sought by the student. The Assistant Vice President for Student Learning Support and Assessment will notify the Disability Services Director and obtain a copy of the student’s file, including the documentation of the disability and the need for accommodation, if any, recommended by the evaluator and the Disability Services Director. The Assistant Vice President for Student Learning Support and Assessment will convene a meeting with the student and the Disability Services Director within two (2) weeks of receiving a written appeal by the student to discuss the appeal. The Assistant Vice President for Student Learning Support and Assessment will make a decision on the appeal after meeting with the student and reviewing the file and documentation.
• If the student or the Disability Services Director is dissatisfied with the decision made by the Assistant Vice President for Student Learning Support and Assessment, a written appeal may be submitted to the Vice President for Student Affairs. The Vice President for Student Affairs will make the final decision after reviewing the student’s file and meeting with the student, the Disability Services Director and the Assistant Vice President for Student Learning Support and Assessment.

Students who are qualified to receive academic accommodations will discuss and sign a "Disability Services Agreement" (DSA) with the Disability Services Director at the beginning of each school year. The DSA will inform faculty that the student has a documented disability and set forth the academic accommodations recommended by the Disability Services Director. Students must present the DSA to their instructors when requesting services.

Accommodations may include, but are not limited to, use of the RIT testing center for extended time, reader/scribe, or a distraction reduced setting. The college disability liaisons, department chair and/or the Disability Services Director may be used as resources or mediators to assist in reaching an agreement between the instructor and the student on the proper accommodations. If the student or the instructor disagrees with the recommendations, either may proceed to the appeal process described below.

If student and faculty cannot reach an agreement through informal negotiations, either may initiate a formal appeal. The appropriate steps are:

• An appeal may be made to the college dean of the faculty member involved. The dean (or dean’s designee) will convene a meeting within two (2) weeks of receiving a written notice requesting an appeal hearing. The hearing will include the student, the instructor, the Disability Services Director, and when assigned, the student’s primary disability services provider. The dean will make a decision on the appeal.
• If the student or the faculty member is dissatisfied with the decision made during the first stage, a written appeal may be submitted to the provost within two (2) weeks of the completion of the first stage. The provost will make the final decision after consulting with the appropriate parties.

While the academic appeal is in process, the student will be provided accommodations originally recommended by the Disability Services Director unless otherwise arranged by the provost.

All arrangements for non-academic accommodations will be made directly through the Disability Services Director. Non-academic accommodations may include, but are not limited to, accommodations related to housing, diet, health, equipment, communications or transportation.

If a student and a service provider outside the colleges cannot reach agreement on accommodations, the following appeals process will be followed:

• An appeal may be made to the chair of the department from which accommodations are being requested. The department chair will convene a meeting, which will include the student, the service provider in the department, the Disability Services Director, and the student’s primary disability service provider (if other than the Disability Services Director). The department chair will make a decision on accommodations.
• If the student or the service provider is dissatisfied with the decision made during the first stage, a written appeal may be submitted to the Vice President for Student Affairs within two (2) weeks of the completion of the first stage. The Vice President for Student Affairs will make the final decision after consulting with the appropriate parties.

While the appeal is in process, the student will be provided the accommodations originally recommended by the Disability Services Director, unless otherwise arranged by the Vice President for Student Affairs.

At all stages of the appeals process, the Disability Services Director will be available to provide information regarding 1) the student’s needs, supported by documentation, 2) relevant legal guidelines and precedents, and 3) accommodations appropriate for given circumstances. The role of the Disability Services Director is to review the documentation of disabilities and to recommend the appropriate accommodations in an objective manner on behalf of the Institute.