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Resident Advisors (RAs) serve as first-line support to their residents, as peers, leaders, educators, community builders and team players. RAs are responsible for developing a community for resident students within their assigned area, as well as encouraging participation in floor and community events and programs. RAs are the first contact for roommate conflict resolution. RAs are directly supervised by Residence Coordinators (RCs).

Global Resident Advisors (GRAs) serve as first-line support to their residents as peers, leaders, educators, community builders and team players. GRAs are responsible for developing a community for resident students within Global Village, as well as encouraging participation in community events and programs sponsored by two special academic initiatives housed within Global Village – Entrepreneurs Hall and Study Abroad. GRAs are the first contact for roommate conflict resolution. GRAs are directly supervised by the Community Director (CD).

Residence Coordinators (RCs) oversee residential halls, ranging from approximately 275 to 500 residents. Residence Coordinators supervise the Resident Advisors (RAs), coordinate and conduct RA staff training and development, serve as coaches and counsel students, develop and support residential and institute wide programming, serve as conduct officers, resolve roommate conflicts, and serve as advisors to student organizations and special interest houses. Residence Coordinators are directly supervised by Assistant Directors.

Assistant Directors manage the residential areas, implement educational and social programs and activities for resident students. They oversee and coordinate all area services, facilities, and operations and serve as advisors to student organizations and leadership groups. Assistant Directors coordinate the student conduct process for their area and coordinate services with other campus partners.

Community Advocates (CAs) work in the apartment area, and oversee an apartment complex, ranging from 200-400 resident students. The CA provides support to students residing in on-campus apartments. The CA's primary duty is to facilitate interaction and communication among residents. CAs also conduct social and educational programs throughout the apartment area and institute wide and facilitate conflict resolution between roommates and neighbors. The CA is directly supervised by the Area Director.

The Peer Advocate (PA) connects with residents at the RIT Inn & Conference Center in a programmatic, administrative, and developmental fashion through focused programming and student outreach.

Area Directors coordinate campus and community resources to enhance students’ academic and co-curricular experience in the apartment area. Area directors facilitate and advocate for student initiatives that enhance the on-campus apartment living-learning environment, and directly supervise the graduate Community Advocates and the undergraduate Peer Advocate and House Managers.

The Community Director (CD) coordinates campus and community resources to enhance students’ academic and co-curricular experience in Global Village. The Community Director facilitates and advocates for student initiatives that enhance the on-campus suite-style living-learning environment, and directly supervises the undergraduate Global Resident Advisor staff.

One (1) staff assistant works in each area office in the department. They manage the office and provide direct support to the director, assistant directors, area directors and CECs. Area office staff assistants are responsible for area level assignments and room changes, key coordination and residence hall programming assistance and coordination.