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Arrow Student Health Center Rights, Responsibilities And Information

The Student Health Center recognizes the right of health care consumers to adequate quality health care, and treats all consumers with respect, consideration and dignity.

The Student Health Center is housed in the August Building which is located on the "Quarter Mile" (walkway connecting the East and West sides of the campus). Phone numbers: 475-2255 (V) and 475-5515 (TTY).

Eligibility & Fees

Quarterly Student Health Center Fee

The services of the Student Health Center are available to all RIT students. Full-time undergraduate students are billed the quarterly health fee by the Bursar's Office. Other students (part-time, graduate & Co-op) may prepay the fee or pay on a fee-for-service. Fee-for-service payment is expected at the time of visit.

This quarterly fee covers unlimited visits to the Center and is full payment for many of the services provided therein. The Health Fee is separate from the insurance fee.


Accident and sickness insurance is required for all students whether through RIT, family coverage or a personal policy. This coverage is needed for health care services provided by non-RIT health care professionals.

A Student Insurance Plan is available through the Institute. The Plan provides coverage, within limits specified by the policy, for sickness and injury; outpatient services such as laboratory and x-ray procedures; emergency, psychiatric care and prescriptions. There is a separate charge for this policy.

Questions about the policy, coverage or claims may be directed to the Student Health Center or the Plan Coordinator, University Health Plans, Inc. at (800) 437-6448. Claim forms are available at the Student Health Center.

Services offered at the Student Health Center**

  • General medical care
  • Allergy injections
  • Immunizations
  • Psychiatric evaluations
  • Sexual health care services including contraception
  • Sexually transmitted disease testing and care
  • Health education
  • Laboratory services
  • Limited medications/oral contraceptives
  • Sign language interpreting
  • Referral to community specialists

** There may be additional charges for certain services.


All visits and medical records are confidential and are maintained separately from academic records. Notification of others, including parents, is considered to be the responsibility of the student and will not be usurped unless the condition is serious and the student is unable to assume responsibility for informing others.

The sharing of medical information requires the written permission of the student except for reports required by the Public Health Laws of New York State.


When the Student Health Center is closed, emergency medical services are available through the RIT Ambulance Corps. Urgent and/or emergency medical care may also be obtained through community-based facilities. The following hospitals are located close to RIT:

  • Strong Memorial Hospital
  • Highland Hospital
  • The Genesee Hospital

Non-emergent care may be obtained through After-Hours Care which is housed within the Folsom Medical Center located on Brighton-Henrietta Townline Road.

Appointments must be made in advance by calling 338-1200 (Voice) or the New York State Telecommunications Relay Service at 1-800-662-1220 (TTY).


Twenty-four (24) hour ambulance service is available seven days a week through the RIT Ambulance Corps, a group of student volunteers with emergency medical training. For RIT Ambulance service, call the RIT emergency number at Public Safety, 475-3333 (V) or 475-6654 (TTY).

The ambulance transports to the facility only. Please keep in mind that this is an emergency service. As such, an ambulance will respond to all calls. What does this mean? If RIT Ambulance is responding to another call when you call, an outside ambulance service will be dispatched. This outside ambulance may not be a volunteer corps and you may be charged a fee. So...use discretion and good judgment when asking for an ambulance.

Immunization Requirements

Individuals born on or after January 1, 1957, must comply with New York State Public Health Law 2165 which requires post-secondary students to show protection against measles, mumps and rubella. The Student Health Center recommends this protection for all students. The Law requires that vaccination be completed before entering RIT; failure to comply will prevent clearance for future registration.

Individuals deemed not fully protected against measles, mumps and rubella must leave campus in case of an outbreak; tuition refunds will not be issued.

The law requires:

  • Measles/Rubeola. Required proof of TWO vaccinations. Measles vaccination #1 with live virus after January 1, 1968, and after first birthday. Measles vaccination #2 with live virus at least 30 days following vaccination #1. New York State Department of Health recommends the use of the MMR vaccine. If no vaccination, proof of positive titer or physician diagnosis of disease is necessary. If measles titer - Laboratory report must be attached.
  • Mumps vaccination. Required proof of vaccination after January 1, 1969, and after first birthday. If no vaccination, proof of positive titer or physician diagnosis of disease is necessary. If mumps titer - Laboratory report must be attached.
  • Rubella vaccination. Required proof of vaccination after January 1, 1969, and after first birthday. If no vaccination, only proof of positive rubella titer is acceptable. If Rubella titer - Laboratory report must be attached.

Student Involvement

Students are encouraged to be active participants in the administration and delivery of health care services and preventive education through:

  • The Student Health Advisory Committee (SHAC)
  • The peer education programs PIERS = Peers Informing and Educating RIT Students
  • Nutrition Peer Counselors
  • The RIT Ambulance Corps

Comments or concerns about the Student Health Center are welcome and should be shared with the Director. We wish you well.

Health Care Consumers Rights and Responsibilities:

You have the right to:

  1. Understand and use these rights. If you need help to understand these rights, the Student Health Center will provide assistance.
  2. Receive treatment without discrimination as to race, color, religion, national origin, disability, or sexual orientation.
  3. Be treated with respect and dignity and to be provided care in a courteous, caring, considerate manner.
  4. Privacy.
  5. Be informed about and to understand the diagnosis, treatment, and prognosis of your health problems.
  6. Discuss treatment options and their effectiveness, possible risks and side effects, and participate in the health care process.
  7. A second medical opinion.
  8. Have access to resources for health education regarding wellness/self care and prevention of illness.
  9. Confidentiality of your medical records and/or condition.
  10. Refuse treatment and be informed of the medical consequences.
  11. Refuse to take part in research.
  12. Know what your financial obligations will be.
  13. Review your medical records with a physician/medical provider without charge and obtain a copy for which the Student Health Center can charge a reasonable fee.
  14. Discuss concerns about the care you receive.

You have a responsibility to:

  1. Inform your care provider of any changes in your health status that could affect your treatment.
  2. Follow prescribed treatment plan and discuss any desired changes.
  3. Ask questions and get clarification regarding your condition or any suggested treatment.
  4. Act in a considerate and cooperative manner with the RIT Student Health Center staff.
  5. Assist health care providers to compile a complete medical record by authorizing the Student Health Center to get necessary medical information from appropriate sources.
  6. Be prompt for scheduled appointments.
  7. Cancel appointments if you are unable to keep them, in a timely manner so that others may use that time slot.