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Welcome Letter

The transition to college is a significant, exciting and sometimes anxious one for young adults and their families. You are away from home, away from parents and guardians and away from your familiar primary health care provider. The staff of the SHC is very invested in your health.  The clinicians (physicians, nurse practitioners, physician assistant and nurses) who work in the SHC choose to specialize in college health because we like working with young adults and genuinely care about their well-being.  We understand that while you are here at RIT, you are learning not just about your major subject, but also about how to make healthy choices, how to care for yourself, and how to utilize the health care system effectively on your own when needed. We are here to help you learn.

Some topics that may be of interest to you:  

Confidentiality

We encourage students to share their health issues with their parents, but, due to privacy laws and the SHC confidentiality policy, we are unable to share any medical information with anyone, including parents or guardians, without the your written permission. The exception to this policy is the event of a life threatening medical emergency.

A SHC Release of Information Form is used to document your consent to share specific medical information for a specific illness situation. We do not have a “blanket” release that covers all visits.

Insurance

One of the most important things you can do before you come to RIT is to check your insurance policy and make sure you will be adequately covered while at RIT. Especially if your home is outside the upstate New York area, we advise that you check for “out of network” coverage and requirements. Students who have state based Medicaid are not covered outside their home state.

If your insurance does not cover you outside your home area, we strongly urge you to consider purchasing the RIT insurance. For more information please visit our Insurance page.

Make sure you have an up to date insurance card of his/her own (or at least a copy). There are situations when this information is very helpful—for example, if the SHC sends lab work to the outside lab or the clinician has to refer you to a specialist.

Immunizations

Compliance with New York State and RIT immunization requirements is essential for helping to maintain a healthy campus. Please visit our Immunization page for more information.

NOTE: Students are disenrolled if non-compliant 30 days after classes begin, per NYS public health law.

Urgencies and Emergencies

The SHC is open Monday through Thursday from 8:30AM until 6:30PM and Fridays from 8:30AM until 4:30PM. We are not open on weekends.

The Student Health Center offers an on-call nurse advice service for immediate medical concerns when the SHC is closed. The nurse advice service cannot assist with making or cancelling appointments or managing prescription issues. If you need health advice when the Student Health Center is closed, please call (585) 475-2255 and select the nurse advice option.

There are two University of Rochester teaching hospitals and several urgent care centers very close to campus for care of urgent medical issues when the SHC is closed.

For more information about resources for urgencies and emergencies when the SHC is closed is available on our After Hours Care Information page.

Important Contact Numbers

RIT Student Health Center
Dr. Brooke Durland, Director
(585) 475-2009
SHC Front Desk
: (585) 475-2255  
Fax: (585) 475-7788
For medical advice when the SHC is closed: call (585) 475-2255 and press zero to be connected to the on-call nurse advice service.

RIT Counseling Center
Dr. Mark Miles, Director Clinical Services (585) 475-5703
(585) 475-2261 (daytime hours Monday –Friday)
For mental health emergencies call Public Safety at (585) 475-3333 or text to (585) 205-8333 and ask to be connected with the Crisis Counselor on call.

RIT Public Safety (available 24/7)
Emergency: (585) 475-3333
Non-Emergency: (585) 475-2853

Text: (585) 205-8333

RIT Global Risk Management
John Zink, Chief Risk and Compliance Officer
(585) 475-4903

Substance Abuse Counseling
Karen Pelc, Certified Substance Abuse Counselor
(585) 475-7081

Substance and Alcohol Intervention Services for the Deaf (SAISD)
Jeff Rubin, Director
(585) 475-4963

RIT Disability Services Office
Susan Ackerman, Director
(585) 475-6988

Center for Women and Gender
Darci Lane, Director
(585) 475-7464

RIT Ombuds Office
Lee Twyman, Ombudsperson (585) 475-2876
Michael Cross, Senior Staff Assistant (585) 475-7200