Hospitality & Tourism Management
Featured Scholar (Faculty)
Carol Whitlock

Carol Whitlock, Ph.D., Department Chair

Carol B. Whitlock, Ph.D., is a professor and interim chair in the Hospitality and Tourism Management Department in the School of International Hospitality and Service Innovation. Since 2005, she has also served as the department's undergraduate chair. Whitlock has taught at RIT since 1972. Previously, Whitlock has taught graduate and undergraduate courses in food product development, food science, strategic environment of the food industry, food preparation, menu planning, sensory evaluation, nutrition, food processing and technology, food quality assurance, technologies in service systems, and global standards of food. While at RIT, Whitlock has created 19 new courses and taught 14.

She developed and taught (1999) the first online course to ACMT, the American College of Management and Technology, Croatia; class size 120 – 200 students. She has also frequently served as chair of department curriculum revision: developed new service management undergraduate core of courses, increased synergism and efficiencies between majors, facilitated granting of maximum credit to transfer students (1995); facilitated a major undergraduate curriculum revision (1988-89); developed competency-based curriculum (1985-86); developed graduate level Foods (1987) and Nutrition (1989) options curricula. Whitlock also served as chair for the accreditation of the school (1990-93), and accreditation awarded to 2000. She has also chaired or served on numerous Institute, college, and School committees. Additionally Whitlock is actively engaged in educational partnerships with industries to develop innovation and creativity skill in students. Current and recent partners include: Dove Chocolate, division of Mars Candy Company, Master Foods; Birdseye Vegetables, division of Allens Canning Co.; Kraft Foods, coffee and crackers divisions; Constellation Brands (wines, spirits, beer, water); Baldwin – Richardson Foods. Working with Department of Labor in 2007-2009, Whitlock partnered with the Advanced Food and Beverage Institute to develop education to enhance international competitiveness of food industries.