Rebecca Johnson--When small-group work goes well, students “achieve higher grades, learn at a deeper level, retain information longer, are less likely to drop out of school, acquire greater communication and teamwork skills, and gain a better understanding of the environment in which they will be working as professionals.” (Oakley, et al.) When small-group work doesn’t go well, the experience can be incredibly frustrating for students and instructors. But what can instructors do to help their students succeed?