This “Supplier Continuous Improvement” section of the NYSP2I Sustainable Supply Chain Information Hub provides links and resources to gain information when developing a particular stage in the Supply Chain Sustainability Management Cycle.

The Sustainability Management Cycle process, as used by NYSP2I, can be followed by any company hoping to make their own operations more sustainable, enable their improved responses to customer scorecards, and generate a periodic sustainability report for stakeholders.  A company desiring to establish their own supplier requirements may wish to use the Sustainability Management Cycle process to establish a supplier scorecard and measure their supplier’s performance.

The Sustainability Management Cycle uses a Lean Manufacturing or Six Sigma “DMAIC” process as a framework. The DMAIC process can be followed by any company hoping to make their own operations more sustainable. The steps in the DMAIC process are:

Define & Commit – Define the company’s sustainability goals based on generally accepted sustainability guidance, with a focus on industry-level initiatives.  This may involve responding to customers' sustainability requests or scorecards, developing a supplier requirements program, or obtaining an eco-label or certification.

Measure & Calculate - Measure the company’s environmental performance in one or several areas of impact.  First, a baseline needs to be established then performance is measured at defined periods of time.  Areas of impact may include:

Analyze – The company will need to analyze critical areas or activities having the greatest environmental impact, prioritize the critical areas, to then identify improvement opportunities for those areas.

Report – Once a company has defined their goals, measured performance, and analyzed areas for improvement, the company may elect to share their information in the form of a “sustainability report” as information sharing to stakeholders, customers and the public.

Improve – The company will need to improve their environmental impacts, reduce risk both internally and through suppliers, and become more sustainable by implementing the improvement opportunities identified in the Analyze stage.

Control - Control the company’s impacts through monitoring, training and process documentation.