"Excellence in Service is the only Sustainable Business Strategy" - Raul Pupo Entrepreneur, author,…

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Breakfast with Raul Pupo, Author of “America’s Service Meltdown
Wednesday, September 17, 8:00 - 9:30 a.m.

Breakfast with Raul Pupo, Author of “America’s Service Meltdown"

"Excellence in Service is the only Sustainable Business Strategy" - Raul Pupo

Entrepreneur, author, consultant—and RIT alumnus, Raul Pupo ’72 (MBA) will be the featured speaker at a breakfast sponsored by RIT and the Rochester Business Alliance.

Author of America’s Service Meltdown: Restoring Excellence in the Age of the Customer, Mr. Pupo brings more than 30 years of experience in business, information technology and entrepreneurship to help clients address strategic business issues. He will discuss the important role service plays within American business.

Registration Deadline: Friday, September 12

For more information: Contact the Jane Tibbitts at 585.475.7953, toll free at 1.866.RIT.ALUM, or via email at jxtdar@rit.edu.

Acclaim for America’s Service Meltdown:

Great Book!” - Donald Trump

Raul Pupo hits upon the central truth of free enterprise – you ultimately succeed by meeting the needs and wants of other people, by providing a product or service that someone is willing to buy. And that, of course means service. This seemingly simple insight is the core of great leadership. Those who aspire to be leaders should take Pupo’s timely book to heart.” - Steve Forbes

Raul’s new book is a hard-hitting story of our many failures to put the customer first. Thanks for showing us how to do it better.” - Rich DeVos, Co-founder of Amway and Chairman of the Orlando Magic NBA Basketball Team


Location: Genesee Valley Club
421 East Ave
Rochester, NY 14607

Cost: $15.00
Includes continental breakfast.
RSVP Now »

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