Site-wide links

Global Engagement

Expanding opportunities for global education, international connections, work experience, and cultural exchanges.

The main purpose of this study was to explore guests’ waiting experience at hotels in Saudi Arabia, as well as the role of delay on overall experience. Investigating the effects of guests’ waiting experience on service quality and subsequent satisfaction with overall experience is... READ MORE
Globally, R&D is recognized as an important driver of economic and social progress. In 2013, the Dominican Republic invested only 0.3% of GDP (Gross Domestic Product) in R&D expenditure, which is a level of investment equivalent to half the Latin American average. The globalization... READ MORE
The main purpose of this project was to measure and improve the state of the customer service provided by Della Nonna, a local pastry shop from the city of Santiago, Dominican Republic. The business opened its doors in 2008 and since then it has been... READ MORE
In the Dominican Republic, women have traditionally been molded to be housewives, obey men, and not to interfere with men's issues/matters (Duarte, 2009). As in other countries, this has changed over the years as more women succeed and achieve many accomplishments in society, but it... READ MORE