Margaret Mary Ochs Headshot

Margaret Mary Ochs

Senior Program Manager
John D. Hromi Center for Quality and Applied Statistics
Kate Gleason College of Engineering

585-475-6113
Office Location

Margaret Mary Ochs

Senior Program Manager
John D. Hromi Center for Quality and Applied Statistics
Kate Gleason College of Engineering

Bio

Margi Ochs holds a BA degree from Georgetown University and an MBA from University of Rochester. She teaches Lean Six Sigma courses and assists students to apply and implement their studies through consultation, assessments and workshops to deepen their own knowledge and experience.

Margi joined the Center after teaching Marketing and Organizational Leadership courses at both the Simon School of Management at the University of Rochester and the Saunders School of Business at Rochester Institute of Technology. Margi trained as a Lean Six Sigma Master Black Belt at Xerox where she led over 60 projects in the areas of marketing, product development, strategic planning, customer service and manufacturing, totaling over $350M in revenue generation and cost savings.

After completion of her in-program training, Margi carried her LSS expertise into a variety of positions, including Worldwide Vice President, Office Products Launch, Consumables Marketing and Strategy, and Competitive Consumables Market Development. She served as a Lean Six Sigma loaned executive, consulting with over 80 Xerox customers on LSS implementation in their organizations and lead external projects to solve business problems in areas as diverse as supply chain optimization, medical lean process improvement, and product design and launch optimization. She also has extensive experience mentoring other executives who were first-time project sponsors and working with cross functional teams dealing with formation and strategic integration of LSS into business and organizational planning. Margi has spoken at a number of conferences and events on the incorporation of LSS into strategic planning.

585-475-6113

Currently Teaching

MGMT-215
3 Credits
As an introductory course in managing and leading organizations, this course provides an overview of human behavior in organizations at the individual, group, and organizational level with an emphasis on enhancing organizational effectiveness. Topics include: individual differences, work teams, motivation, communication, leadership, conflict resolution, organizational culture, and organizational change.
MGMT-340
3 Credits
This course applies concepts of ethics to business at the macro level and at the micro level. At the macro level the course examines competing business ideologies exploring the ethical concerns of capitalism as well as the role of business in society. At the micro level the course examines the role of the manager in establishing an ethical climate with an emphasis on the development of ethical leadership in business organizations. The following topics are typically discussed: the stakeholder theory of the firm, corporate governance, marketing and advertising ethics, the rights and responsibilities of employees, product safety, ethical reasoning, business's responsibility to the environment, moving from a culture of compliance to a culture of integrity, and ethical leadership.
MGMT-320
3 Credits
This course provides students with working knowledge and practice of the professional and interpersonal skills of effective organizational members. Skills include networking, presenting, professional writing, giving and receiving feedback, handling conflict, and leveraging diversity. Particular emphasis is placed upon applying these skills in a virtual work environment.