Having dedicated over 25 years of my life to the industry as a consultant, a front-line employee, an entrepreneur, an educator, and hotel manager on three continents and many countries, I am today even more passionate about the future of this global industry. The hospitality industry is evolving rapidly with managers being challenged to manage social media, the sharing economy, and improve revenue management. Technology increasingly influences every aspect of our business and the Department is well-placed in the College of Applied Science and Technology to take advantage of its resources and provide our students knowledge of the latest in technological advancements.
My colleagues and I are committed to providing you, the student, an in-depth understanding of the operations of hospitality and tourism enterprises so that you are able to develop innovative and creative solutions to its current and future challenges. You will be challenged to use technology to interpret and solve industry issues. Along the way, you will understand the professional, multicultural, and global nature of our industry and learn how to manage in diverse settings. Here, at the Department of Hospitality and Tourism Management, you will find all the tools you need for a successful career whether you choose to be involved in the food, lodging or wine industry, event planning and management, or want to establish your own hospitality business.
We are committed to providing you both the academic knowledge and pragmatism you need to achieve your ambitions and career goals. Personally, I look forward to working with you and supporting you on your path to eventual success.
Meet the Chair
Dr. Karthikeyan Namasivayam, Ph.D.
Ph.D., MMH, Cornell University; B.A., Madras University
Research interests include: Consumers’ evaluation of service, service innovation, and work and family role conflicts and its effects on hospital employees.
Karthik Namasivayam, Ph.D., is the Chair of the Department of Hospitality and Tourism Management. He brings over 25 years of academic and professional experience in the industry to RIT, having joined the university in August, 2016. Previously he served as the Associate Dean of Undergraduate Programs at Ecole hoteliere de Lausanne, Switzerland. Namasivayam’s research interests include consumers’ evaluations of services, service innovation, and work and family role conflicts and its effects on hospitality employees. His work has been published in many journals including Psychology & Marketing, International Journal of Services Management, International Journal of Hospitality Management and Cornell Quarterly. Namasivayam is a member of the International Council on Hotel, Restaurant, and Institutional Education and Academy of Management.