Overview

Advanced certificates are four, three credit courses selected from the SLI or HRD graduate curriculum that are grouped together, with each course providing a different dimension of a selected topic.  Completing all four courses provides the learner with an Advanced Certificate delivering an in-depth knowledge or expertise in a particular area.  Often certificates are used to enhance past learning or to acquire a new skill. It is not unusual for those who already have an MS degree in another field to enroll in a certificate to acquire new knowledge and earn a stackable credential to add to their personal resume.     

The advanced certificate is open to qualified students who meet the requirements for graduate study (please refer to admission requirements). The certificate may be completed as a stand-alone credential, or serve as an entry point for the SLI or HRD MS program. RIT students may qualify to use individual courses or the certificate as a whole in other RIT graduate programs with the appropriate approvals.

The Human Resource Development program has two Advanced Certificates.  One is Workplace Learning and Instruction which provides subject matter expertise in how we learn, how to design instruction and how to evaluate instructions effectiveness.   The second is Organizational Learning that provides expertise in establishing the essence of a human resource environment to provide human resource expertise to manage the people within an organization.

The Service leadership and Innovation program has a certificate in Service leadership and Innovation which focuses on how to develop and promote innovation within yourself and your organization.

Admission Requirements

To be considered for admission to the advanced certificates, candidates must fulfill the following requirements:

  • Hold a baccalaureate degree from an accredited institution
  • Have a minimum grade point average of 3.0 (B average or a first class degree from a foreign university),
  • Submit transcripts (in English) of all previously completed undergraduate and graduate course work,
  • Complete a graduate application.
    • International applicants whose native language is not English must submit scores from the TOEFL, IELTS, or PTE. A minimum TOEFL score of 88 (internet-based) is required. A minimum IELTS score of 6.5 is required. The English language test score requirement is waived for native Americans.

ORGLRN-ACT

Organizational Learning

The advanced certificate in organizational learning provides students with an in-depth understanding of how people learn. Courses cover the theories of instructional design, including the use of technology and its impact on curriculum design, and the development of courses for both classroom and online learning. The certificate is appropriate for chief knowledge officers, training directors, personnel new to the teaching field, and those who wish to embark on a career in teaching or training.

Organizational learning, advanced certificate, typical course sequence

Course Sem. Cr. Hrs.
First Year
HRDE-710
Foundations in Human Resource Development
This course introduces students to the concepts that are the foundation of HRD and how these concepts are applied in a real-world environment. Human resource development is a distinct and unique area of practice that focuses on aligning employee learning and development with the strategic direction of an organization. This course provides an orientation to the profession and explores historical perspectives, theoretical foundations, and the practice of HRD.
3
HRDE-720
Theories of Organizational Development
As organizations undergo continual change, HR leaders play a pivotal role enabling their organizations to anticipate, plan, and profit from change. This course introduces the student to theories and practices of organization development and change leadership. Such leadership requires competencies of identifying and framing challenges, consulting with clients, researching solutions, creating, implementing, and evaluating action plans. Through study, practice, and application, students will gain knowledge and skills to foster change, innovation, and the adaptability of an organization.
3
HRDE-721
Organizational Learning and Knowledge Management
This is an introductory graduate-level survey course for organizational learning and knowledge management. The course will provide a broad overview of the concepts, practices, and challenges associated with learning in organizational contexts. Principles, techniques, and structures used to create, capture, store, value, distribute, and leverage knowledge to enhance organizational performance in continuously changing environments will be examined. Topics covered include types and nature of knowledge, levels of organizational learning, communities of practice, social and technological systems for capturing, storing, and distributing knowledge, valuation of knowledge assets, innovation and creativity, barriers to organizational learning, and knowledge as a source of competitive advantage.
3
HRDE-723
Group Dynamics and Facilitation Skills
Group dynamics explores current theories and models of how individuals work within groups. The outcome of this analysis is to allow students to learn to effectively manage, lead, and generate results from group processes. The facilitation of groups into teams to achieve stated outcomes is within the group process strategies learned. The outcome of this course is to provide students with an understanding of group dynamics and their impact on organizational interventions with emphasis on team building, facilitation tools, and techniques.
3
HRDE-722
Talent Development
This course provides skills to develop, retain, and engage the best available talent required for current and future success. Students examine benchmark practices from all industry types to derive effective strategies for their own organizations, develop a human capital strategy development, and complete an integrated set of projects to implement selected components of the strategy.
3
Total Semester Credit Hours
15

Gainful employment

Information regarding costs and the U.S. Department of Labor’s Standard Occupational Classification (SOC) code and occupational profiles for this program can be viewed at www.rit.edu/emcs/financialaid/gedt/organizational-learning.html.

TRNDAS-ACT

Workplace Learning and Instruction

Senior leaders in the most successful businesses agree that leveraging the human capital of an organization is vital to survival in today’s competitive business climate. This requires businesses to align employee development plans with strategy and provide targeted learning experiences to ensure they equip their workforce to perform at the peak of their capability, attract the best and brightest candidates, and retain the most qualified employees.

The advanced certificate in workplace learning and instruction provides professionals with the competencies required to develop highly effective learning materials that drive strategic employee development, boost performance, and manage the employee development efforts of an organization.

Workplace learning and instruction, advanced certificate, typical course sequence

Course Sem. Cr. Hrs.
First Year
HRDE-730
Theories of Learning
This course examines the physiological, psychological, and socio/cultural factors related to learning and development of humans throughout the life cycle, as appropriate for the organization's needs. Selected theories of learning and development are critically analyzed and applied to teaching contexts. Students are expected to critically examine their own assumptions and beliefs about learning, and development and develop an appropriate approach to the task of designing learning based on the organization's workforce and needs. Attention is given to stages of cognitive growth, the development of learning goals, learning environments, and to a variety of theories of learning. Learning styles are discussed as a sub component of learning theories.
3
HRDE-733
Instructional Design
The process of instructional design is both an art and science. The framework of this course is to teach the students how to design instruction regardless of content area to allow learners to successfully achieve stated outcomes. The components of the course include problem identification, needs assessment, analysis of learner’s abilities, the design of measurable performance objectives, the development of assessment strategies within the design of instructional materials, and the formative and summative evaluation process.
3
HRDE-755
Learning Assessment and Evaluation
In a learning environment assessing the accomplishment of learning outcomes involves designing evaluation instruments, collecting data regarding performance, and calculating the overall impact of learning. Of equal importance is to calculate the costs for the learning program to demonstrate a return on investment to the organization. This outcome is computed through measuring the increased competencies of the learners and determining the value the learning contributes to the organization. To achieve this outcome learners will measure and grade performance for a variety of intellectual learner domains as well as assess the overall program effectiveness through interpretation of data. This is an online class only.
3
HRDE-756
Learning Design and Technology
Given the organizational needs, assessment results, and the learner's abilities selected learning plans are used as the solution to enhance personal performance within an organization. A variety of strategies can be considered to teach within the learning plan including the use of non-traditional learning programs and tools, the development of engaging learning programs linked to corporate strategies for promotion and succession, and/or the use of traditional instructional strategies to engage the learner in the task and enhance personal productivity. Once the strategy is selected it will be developed for the learning situation. To deliver the learning strategy a variety of software programs will be considered to teach the instructional strategy. The end goal is to develop an instructional strategy using technology to teach and evaluate learning specified in the learning plan.
3
Total Semester Credit Hours
15

Gainful employment

Information regarding costs and the U.S. Department of Labor’s Standard Occupational Classification (SOC) code and occupational profiles for this program can be viewed at www.rit.edu/emcs/financialaid/gedt/workplace-learning-and-instruction.html.

SVCSYS-ACT

Service Leadership and Innovation

The advanced certificate in service leadership and innovation provides a curriculum that focuses on the elements of system design and future scenarios to develop strategy, and on organizing plans to achieve future aspirations. This certificate is appropriate for CEO and COO’s oriented to helping their organizations achieve sustainable growth capitalizing on their human potential as well as those interested in evolving into these roles within a human resource department.

Service leadership and innovation, advanced certificate, typical course sequence

Course Sem. Cr. Hrs.
First Year
SERQ-710
Service Design Fundamentals
Service design is a holistic design process. It uses skills from a variety of disciplines (design, management and process engineering) to develop models to create new services or to improve existing services in the most efficient and effective manner possible. The emphasis of the process is to provide value to the customer; as a service differentiator or create unique experiences for the customer. Service design uses methods and tools from a variety of disciplines to assist with the analysis and creation of enhanced systems. These tools include; mapping, blueprinting, analysis of customer behavior, market analysis, service marketing, and service recovery. The outcome of this course is to provide students with the fundamentals of service design thinking to allow them to lead the efforts of systematic design in a variety of disciplines.
3
SERQ-720
Service Scenarios and Strategy Development
The service world has many examples of once-successful companies that failed to accomplish the primary goal of every organization: consistently design, deliver value to customers and other key stakeholder groups in a highly competitive and ever-changing service environment. Today’s organizational leaders must be able to develop and implement strategies that ensure the continued competitiveness of their organizations, and identify and leverage opportunities for growth and innovation brought about by change. Firmly grounded in the fundamentals of strategy development this course prepares students to create and sustain competitive advantage; and to apply key foresight techniques including scenario planning to anticipate future opportunities.
3
SERQ-730
Project Management in the Service Sector
Managing public and private sector projects is a complex, demanding process involving ethical considerations, leadership, the ability to understand complex rules and regulations, the politics of the administration and the vagaries of the budget process. This conceptual framework will address planning, selection of team members, contracts and agreements, monitoring and adjusting the project progress and completion of the project through turnkey stages. The end result of this process is to contribute to establishment of trust of the stakeholders, minimize failure and maximize success.
3
SERQ-735
Data Mining in the Service Sector
To gather and analyze public/private service sector information to inform decisions is the goal of every public/private sector administration. Data can drive success of governments and organizations or lead to their downfall. This course will explore data mining used in the public/private sector, how to gather it and utilize the results of the data collections to inform decisions that reflect the needs and desires of the stakeholders in this sector.
3
Total Semester Credit Hours
12

 

Gainful employment

Information regarding costs and the U.S. Department of Labor’s Standard Occupational Classification (SOC) code and occupational profiles for this program can be viewed at www.rit.edu/emcs/financialaid/gedt/service-leadership-and-innovation.html.