Payroll & Timekeeping RSC Services

The RIT Service Center (RSC) staff is prepared to answer questions and respond to service requests related to timekeeping/Kronos in the following areas:


  • How to gain access to the Kronos timekeeping system (both employee self-service and supervisor access)
  • Kronos training availability
  • How to update your supervisor account access
  • Questions related to editing a current/previous pay period timecard
  • How to recover punches recorded with the wrong badge number
  • How to have a timecard sign-off removed
  • How to report an issue with a timeclock
  • How to filter your list of employees


You can receive timekeeping/Kronos support through the RSC by: