This session will explore the often uncertain and uneasy territory that comes with working with the parents of our students. We will explore the roles of students, parents and advisors in these relationships, discuss generational differences, offer guidance about how to coach parents and students to have adult conversations vs. parent/child conversations. In addition, specific topics such as handling email from families, having successful parent phone calls, how to handle student/parent meetings and ideas about how to document and follow-up on these interactions will be discussed. Advisors will have a chance to practice their skills through the use of case studies.
Lee Twyman - RIT Ombudsperson
Chelsea Petree - Director for Parent and Family Programs
Matt Lake - Senior Academic Advisor, B. Thomas Golisano College of Computing and Information Sciences