Online Collaboration

Online Courses

Learn how to use Adobe Connect to run meetings, connect with learners online, and record standalone presentations. Garrick Chow shows how Connect bridges real-world gaps and helps anyone with an Internet connection link up online. Watch this course and learn how to create new meetings; establish audio connections, whether over the computer or on the phone; open pods to chat, video conference, or share content; share your screen; and make content available for download over Connect. You don't need to have everyone in the same room to have a great meeting; you just need to Connect.

Topics include:

  • Creating meetings, users, and groups
  • Setting up audio
  • Passcode protecting a room
  • Video conferencing
  • Recording and editing meetings
  • Managing participants
  • Sharing your screen
  • Creating break-out rooms
  • Working with the Chat pod
  • Polling your audience
  • Creating courses and curriculum with Connect


BlueJeans is excited to announce the launch of Coffee & BlueJeans, the new self-serve 24 x 7 x 365 training site! Coffee & BlueJeans serves up fast, interactive, self-paced training for admins and users alike.

On this site, new BlueJeans users can quickly become familiar with the basics, like scheduling and hosting meetings. Seasoned users will benefit from the Power User menu, including tips on recording and scheduling shortcuts.

You can use it to learn more about the administrator features and tools, including Command Center and Live Meeting Control, or how to quickly analyze your video usage and measure your ROI.

You'll also find one-page quick tops to download, and be able to register for a live training hosted by a member of our Customer Success team.


Simply follow the link, create an account, and start learning. Please use your RIT email address when creating and logging into Coffee & BlueJeans.

Take a closer look at Google Docs and discover how to build documents with rich formatting, images, and tables. In this course, Jess Stratton shows how to get around Google Docs' web-based interface, create new documents, and add features such as footnotes, headers and footers, and page numbering. You'll also see how to make your documents more engaging by adding images, Google drawing objects, and tables. Then learn how to share docs with others—for real-time, simultaneous collaboration—and take Google Docs on the go on your tablet.

Topics include:
  • Creating, naming, saving, and editing docs
  • Formatting text
  • Creating a table of contents
  • Inserting images and tables
  • Copying, renaming, and moving docs
  • Publishing docs on the web
  • Sharing docs
  • Translating docs
  • Using Google Docs on mobile devices

Google Sheets is a feature-rich, cloud-based spreadsheet application that allows you to format and analyze all kinds of data. In this course, author Sally Norred shows you how to get the most from Google Sheets. Discover how to get around the interface, enter and work with data, and use formatting and function features, and learn smart ways to make your data work for you. Plus, see how to work with your spreadsheet data on the go with the Google Sheets mobile app.

Topics include:

  • Navigating Google Sheets
  • Creating, naming, and saving spreadsheets
  • Importing files
  • Converting other file formats such as Microsoft Excel to Google Sheets
  • Editing cells
  • Inserting, deleting, and moving rows and columns
  • Adding hyperlinks and images
  • Formatting data
  • Using formulas and functions
  • Sharing spreadsheets
  • Using the Google Sheets mobile app

Connect and collaborate across the globe with WebEx Meetings. In this course, author and webinar specialist Sally Norred shows you how to use WebEx Meetings to host, run, and record online meetings. Discover how to set up an online meeting and invite attendees, work with interactivity, let attendees participate and present, and save and record a meeting. Also check out the quick tips sheets (free to all members) for a list of handy shortcuts for hosts, presenters, and attendees alike.

Topics include:

  • Setting up a host account
  • Installing WebEx Meetings
  • Joining a meeting
  • Using text chat
  • Scheduling meetings
  • Launching instant meetings
  • Sharing your desktop or specific applications
  • Changing presenters
  • Managing audio
  • Using whiteboards and annotation tools
  • Recording meetings
  • Video conferencing
  • Using WebEx Meetings on mobile devices


Microsoft OneNote ist in allen Editionen von Office 2010 enthalten, aber viele Anwender haben dieses sehr hilfreiche und leistungsfähige Werkzeug noch gar nicht entdeckt. Office-Trainer Kai Schneider ist von OneNote begeistert und wird in diesem Video-Training diese Begeisterung mit Ihnen teilen und an mehreren Fallbeispielen zeigen, wie das Notizverwaltungsprogramm Ihre tägliche Arbeit erheblich effizienter macht.

In this course, author David Rivers shows you the basics of using Microsoft OneNote 2013 to create, edit, and save notes. Discover easy ways to format your text, organize notebooks, use stationery, work with tables, perform research, and integrate your notes with Outlook. For new notetakers, the "Getting Started" chapter provides an overview of the complete workflow, so you can quickly get up and running with OneNote. Plus, learn about new features included in OneNote 2013, such as how to sync notes with SkyDrive.

Topics include:
  • What is OneNote?
  • Copying and pasting content
  • Creating, moving, and deleting sections
  • Adding images, audio, and video
  • Formatting text
  • Searching notebooks
  • Sharing and moving books
  • Using templates
  • Creating tables
  • Converting handwriting to type text

Learn how to use OneNote 2016 to create, edit, and save notes and keep your information organized. Discover easy ways to create notes, add and format text, stay organized with tables, and share and password-protect your notebooks. Plus, learn how to integrate all sorts of content into notes, such as screen clippings, images, audio and video, and even Excel worksheets.

Topics include:
  • Sending content and screen clippings to OneNote
  • Copying and pasting content
  • Recording audio and video notes
  • Attaching files
  • Formatting text
  • Linking and tagging notes
  • Searching a notebook
  • Using templates
  • Creating tables
  • Converting handwriting to type
  • Interacting with Outlook
  • Sharing and syncing notebooks
  • Collaborating on notebooks

Learn how to use OneNote for Mac 2016 to create, edit, and save notes. Discover easy ways to create notes, add and format text, stay organized with tables, and share and password-protect your notebooks. Plus, learn how to integrate all sorts of content into notes, such as screen clippings, images, audio and video, Excel worksheets, and even emojis.

Topics include:
  • Creating, deleting, and sharing notebooks
  • Adding pictures, audio, video, and file attachments to notes
  • Formatting notes
  • Linking notes
  • Using tabs
  • Creating tables
  • Syncing notebooks
  • Tracking authors and page versions

Customer surveys are rich sources of information and essential guides to areas where customer service teams can improve their focus. In this course, Jeff Toister provides step-by-step instructions for designing and implementing effective surveys and analyzing the results. He'll give you tips on increasing response rates, writing effective questions, and turning the data into actions that can improve service quality.