Resolving Conflict - It’s as Simple as Respect

Conflict is inevitable – in any work setting – and among the best of employees and leaders.  Resolving Conflict is a participative program that provides an overview to basic steps and approaches regarding conflict resolution.  It can be taken as either a preparatory program or debriefing component for Crucial Conversations. This training provides basic, logical communication steps, verbal and non-verbal, that become obscured when conflict arises, and helps people to reach resolution with their own ideas and consent.

If you require interpreting services, please contact as soon as possible.

Facilitator Information: 

This session is facilitated by:

Lee Twyman, The Ombudsperson

Mike D’Arcangelo, Director of Diversity Education

See Session Registration