Platinum Plan

The Platinum Plan offers our
broadest level of service for the best value!
The highest level of support for both common and advanced problems. This plan also offers additional services at significantly discounted rates.
  • Best value for your money
  • Fast, convenient service
  • Semester Plan available
  • Additional services may require additional fees
  • Service parts will require additional fees
  • Protection Plans do not cover Apple Computer repairs
Platinum Plan:
Available May 15th
* You must log in with a valid RIT Computer Account to purchase
Platinum Semester Plan:
Available May 15th
* You must log in with a valid RIT Computer Account to purchase
Upgrade to Platinum Plan FY22:
* You must log in with a valid RIT Computer Account to purchase
Services Included:
Virus Removal
Remove computer malware, trojans, virus infections and rootkits
Software/Driver Install
Install and setup applications for users; driver installation for new hardware
OS Install/Re-install
Operating system installation, upgrades and repair due to corruption
Hardware Troubleshooting
New hardware installation in laptops and desktops, troubleshooting of non-functioning hardware; memory & hard drive testing; hardware stress and diagnostics for failure points
System Tune-up
General troubleshooting, settings fine-tuning and adjustments for peak performance; removal of unnecessary startup items and temporary files; repair software bugs & common problems
Email Set-up and Troubleshooting
Set-up and support of non-RIT email accounts and client configurations
Mobile Device Configuration
Set-up of new mobile device, internet and email configurations, and application installation
Basic Consulting
Provide answers to computer repair related questions
Advanced Hardware Replacement
Replacement of cracked screens, keyboard, laptop hinges, and laptop motherboards
Data Recovery
Attempt to recover files from devices not detected in your computer; lost & deleted file recovery, volume structure scans and reconstruction
On-Campus Room Set-up
TV, game console, or computer device in room setup and configuration for connection to RIT’s network and resources
Additional Services - Platinum Plan Pricing:

Attempt to repair and recover devices exposed to liquids

Platinum Plan Price: