Single Incident Service

Provides essential repairs for a one-time service.
Service will be effective on August 1, 2017
 
Please use Gold Semester Plan. Same features but for the entire semester.
It is a one-time payment with no protection beyond a single service visit.
  • This is a one-time service
  • Fast, convenient service
  • Additional services may require additional fees
  • Service parts will require additional fees
  • Does not cover Apple Computer repairs
View Terms & Conditions
Single Incident Service:
$65.00
 
Log In to Purchase
* You must log in with a valid RIT Computer Account to purchase
Single Incident Services include:
Virus Removal
Remove computer malware, trojans, virus infections and rootkits
Software/Driver Install
Install and setup applications; driver installation for new hardware
OS Install/Re-install
Operating system installation, upgrades and repair due to corruption
Hardware Troubleshooting
New hardware installation in laptops and desktops, troubleshooting of non-functional hardware; memory & hard drive testing; hardware stress and diagnostics for failure points
System Tune-up
General troubleshooting, settings fine-tuning and adjustments for peak performance; removal of unnecessary startup items and temporary files; repair software bugs & common problems
Email Set-up and Troubleshooting
Set-up and support of non-RIT email accounts and client configurations
Mobile Device Configuration
Set-up of new mobile device, internet and email configurations, and application installation
Basic Consulting
Provide answers to computer repair related questions
Additional Services - Single Incident Service Pricing:
Advanced Hardware Replacement

Replacement of cracked screens, keyboards, laptop hinges, and laptop motherboards

Price:
$150
 
Data Recovery

Attempt to recover files from devices not detected in your computer; lost & deleted file recovery, volume structure scans and reconstruction

Price:
$150
 
Liquid Damage Recovery

Attempt to repair and recover devices exposed to liquids

Price:
$150
 
On-Campus Room Set-up

TV, game console, or computer device in room setup and configuration for connection to RIT’s network and resources

Price:
$20