Single Incident Service

Provides essential repairs for a one-time service.
Service will be effective on August 1, 2017

Please use Gold Semester Plan. Same features but for the entire semester.
It is a one-time payment with no protection beyond a single service visit.
  • This is a one-time service
  • Fast, convenient service
  • Additional services may require additional fees
  • Service parts will require additional fees
  • Does not cover Apple Computer repairs
Single Incident Service:
Available August 1st
* You must log in with a valid RIT Computer Account to purchase
Single Incident Services include:
Virus Removal
Remove computer malware, trojans, virus infections and rootkits
Software/Driver Install
Install and setup applications; driver installation for new hardware
OS Install/Re-install
Operating system installation, upgrades and repair due to corruption
Hardware Troubleshooting
New hardware installation in laptops and desktops, troubleshooting of non-functional hardware; memory & hard drive testing; hardware stress and diagnostics for failure points
System Tune-up
General troubleshooting, settings fine-tuning and adjustments for peak performance; removal of unnecessary startup items and temporary files; repair software bugs & common problems
Email Set-up and Troubleshooting
Set-up and support of non-RIT email accounts and client configurations
Mobile Device Configuration
Set-up of new mobile device, internet and email configurations, and application installation
Basic Consulting
Provide answers to computer repair related questions
Additional Services - Single Incident Service Pricing:

Replacement of cracked screens, keyboards, laptop hinges, and laptop motherboards


Attempt to recover files from devices not detected in your computer; lost & deleted file recovery, volume structure scans and reconstruction


Attempt to repair and recover devices exposed to liquids


TV, game console, or computer device in room setup and configuration for connection to RIT’s network and resources