February 2014

From: William Finch 
To: Michael Covingotn

I know many of us take for granted that work that the cleaning staff perform daily. Every day I open 09-2260 (big computer lab near my office) first thing in the morning. I look in the room to make sure everything is there. This morning just happened to catch my attention. As I looked through the room, I realized that the carpet and all the tables were clean and the chairs had all been put in place and all scraps of paper were picked up. It always looks clean and neat in the mornings when I open up but this morning it dawned on me how much effort someone is actually putting in cleaning that room. The area looked great. I just wanted to take a minute to let you know that although I don’t often say it, I think the cleaning staff under your management is doing a great job. I honestly have no complaints.

From: Albert Conner 
To: Doris Maxwell, Donna Williams, Clayton Massare, James Battles, Liban Liban, Maurice Rice, Wayne Jenerson

I'd like to say thank you for all the team work done on the floors in blding 8.

From: Stephany Brown 
To: Grounds Crews

I would like to offer kudos to your staff for maintaining the grounds, walkway, and roadways in such challenging weather conditions.  Their hard work and commitment did not go unnoticed.

From: Susan Quinn 
To: Grounds Crews

I would sincerely like to thank you and your staff for doing such a wonderful job cleaning up the campus from yesterday’s storm.  I pulled in a little before 7:00 am this morning to clear parking lots, sidewalks and more importantly steps and entrances to buildings.  This was much appreciated.  I felt I had no right to expect such a cleared campus after the amount of snow we received yesterday and the size of this campus.  It looks like your staff worked through the night to make the campus safe for the rest of us.  

From: Jerome Taroni 
To: Francesco Bruno, Terry Penders, James Maynard

I just wanted to stop and say Thank you for the outstanding furnace trouble shooting training that you have provided our staff with over these past few weeks! Each staff member has commented on how thorough and informative this training has been and that it has helped them service our students heating issues with more confidence and knowledge than ever before. We all truly appreciate the outstanding customer service that you have shown and we certainly look forward to future training classes in the upcoming months!

From: Patrick Didas 
To:Bill Drum

Thanks for the quick, attentive service on the repair that was necessary in Orange Hall in January.  The communication from Bill was thorough and timely, and the work was completed very quickly.  Bill’s genuine concern for the issue and for me as the “customer” was impressive.

From: James Smith, Dan Friday
To: Catherine Ahern, Dave Harris, Richard Stein

We all really enjoyed the tour and thought it was a very unique facility with some fascinating features.  Thanks again!