Employees and pre-Medicare retirees enrolled in RIT’s medical plans can pay lower copays when receiving medical care from a Rochester General Health System (RGHS) physician compared to other networks. To help employees and pre-Medicare retirees locate a new physician within the RGHS network, RGHS has introduced a new find-a-physician service.
You can now request a physician online at https://rghs.wufoo.com/forms/finding-a-primary-care-provider/ or by calling the dedicated phone line at (585)-922-7480/V. You will be asked for your information and preferences, and the RGHS Call Center representative will contact physician practices and identify the next available new patient appointments that meet your needs. Information about available appointments will be sent to you within 24-48 hours via e-mail or by home mailing, as you request.
The RGHS Call Center can schedule appointments at Rochester General Medical Group Offices directly. For RGHS-affiliated doctors whose practices are not part of the Rochester General Medical Group, the Call Center can provide you contact information so you can schedule an appointment personally.