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Sharyl Rock


Informative message

We are excited to announce that starting November 10th RIT Procurement customer service will be transitioning to the RIT Service Center! The RSC is an efficient single point of contact for service requests and support.

Contact the RSC directly for:
  • Requests for new suppliers and help with Oracle Purchase Requisitions

How to access the RSC:
  • RSC self-service portal at
  • Online Live Chat through the portal
  • Calling 585-475-5000

You will continue to receive the same EXCEPTIONAL customer service with this RSC and Procurement Services partnership!.
Director Operations / Commodity Specialist


  • Ensures PSO policies and procedures are best in class and consistently available through multiple communication channels including web and direct communications .
  • Works collaboratively to identify and implement process improvements to promote efficiency and organizational effectiveness.
  • Provides strategic direction and leadership to execute sourcing strategies in FMS and Auxiliaries and in specific commodity areas.