Frequently Asked Questions

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Informative message

We are excited to announce that starting November 10th RIT Procurement customer service will be transitioning to the RIT Service Center! The RSC is an efficient single point of contact for service requests and support.

Contact the RSC directly for:

Requests for new suppliers and help with Oracle Purchase Requisitions

How to access the RSC:

RSC self-service portal at help.rit.edu
Online Live Chat through the portal
Calling 585-475-5000

You will continue to receive the same EXCEPTIONAL customer service with this RSC and Procurement Services partnership!.

For ease of access, questions have been grouped by subject:

For all other questions regarding:

Accounting/Budget/Receiving
Invoicing
Oracle

Please contact the RIT Service Center

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