Travel Assistance Services

For Students

Students who are working or traveling abroad can obtain emergency medical, travel, and personal security assistance 24 hours a day, anywhere in the world through OnCall International, a leading provider of international travel assistance services.

Examples of services: coordination of medical care, translation services, emergency medical/security/natural disaster evacuation, replacement of lost documents, and fund transfer.

Please note: The worldwide Travel Assistance coverage provides $200,000 emergency medical/health insurance. On-Call provides 24-hour emergency assistance services.

Enrollment in this plan is done through your study abroad or co-op program coordinator. 

For RIT students planning other RIT related foreign travel:

Enrollment inquiries can be made through your sponsoring RIT department administrator, or contact the Risk Management Office at (585) 475-4903.

For Faculty and Staff

Faculty/Staff Worldwide Emergency Travel Assistance Services

On Call International provides global travel assistance and benefits to RIT faculty and staff on business travel. Services include emergency medical evacuation and repatriation, security and natural disaster evacuation, pre-trip planning, medical and dental referrals, medical monitoring, 24-hour nurse help line, translator and interepreter assistance, lost/stolen document replacement and more. Please review this brief introductory video from OnCall.

Before you depart...

  • Contact On Call with any pre-travel health or security questions
  • Closely review your full plan description
  • Save On Call contact information in your mobile phone or print and carry your plan ID card

While abroad...

  • You can contact the On Call International 24/7 Global Response Center from anywhere in the world to reach an assistance coordinator who is ready to help you with your crisis, no matter how big or small.

For questions about these services, contact Melinda Ward at (585) 475-6135.

Faculty and Staff Travel and Medical Assistance Provider Information and ID card (Login Required).

For emergency assistance, you can always call On Call collect from anywhere in the world at 1-603-328-1953.