Director Health Syst Mgmt Program
Director Health Syst Mgmt Program
BA, University of Northern Iowa; MHA, Des Moines University; Ph.D., Iowa State University
Before joining RIT in 2016, Dr. Stebbins worked in various staff, faculty and administrative roles for over twenty years in higher education at Des Moines University. Most recently, Carla served as the program director of Master of Health Care Administration (MHA) program at Des Moines University. She led the program to achieve specialized accreditation with the Commission on Accreditation Healthcare Management Education (CAHME). Later that year, Dr. Stebbins was named a CAHME Fellow.
Dr. Stebbins is a qualified administrator of the Myers-Briggs Type Indicator® and an experienced facilitator of FLEX Care™: A training program to expand communication skills using personality type. She facilitates training to both clinical and non-clinical students and serves as a faculty for the Iowa Chronic Care Consortium’s Clinical Health Coach program providing Flex Care™ and leadership training to practicing health care professionals around the country. Carla earned the Master Practitioner credential through the Association of Psychological Type-International (APTi) along with Ethical Standards for the Practical Use of Type certification in 2016.
Carla serves on several committees for national associations serving health care administration education. In addition, she has actively served on a number college and university committees regarding accreditation; learning and outcomes assessment; and, program development. Her research interests surround empathy and the physician—patient relationship, student engagement/satisfaction, program evaluation and learning assessment.
Dr. Stebbins teaches in the area of marketing and management and currently oversees the programs capstone experience. She supports content on a variety of leadership topics to members of the university and college community; specifically, in the areas of interpersonal communication and relationship building, change management, team building, etc.
Carla’s students consistently comment on her accessibility, willingness to provide responsive feedback that was understandable and helpful.” One student shared that “…she was open, friendly and provided feedback that was constructive and pushed me to try harder.”
In the News
November 23, 2020
RIT's study abroad experiences continue on virtually despite travel restrictions
When Carla Stebbins redesigned the health systems management MS degree, she included a culminating travel course in Sweden for her students to observe a different approach to health care. Stebbins, program director, built the online hybrid program to educate health care leaders to navigate a quickly changing field and widen their perspective. Even though COVID-19 canceled the trip, Stebbins found a solution
January 15, 2020
RIT health systems management MS program reflects changing health care industry
RIT is changing how business leadership in the health systems industry is taught through a hybrid online program that includes immersive workshops and international travel to compare and contrast health care models.
April 4, 2019
RIT hosts public showing of patient-safety documentary ‘To Err is Human,’ April 5
RIT is hosting a special viewing of To Err is Human: A Patient Safety Documentary, which investigates the struggle within the U.S. health care system to prevent medical mistakes. An expert panel discussion will follow the documentary.