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Volunteer Frequently Asked Questions

Who can volunteer for Imagine RIT?

Volunteers must be at least 16 years of age. Most volunteer positions require a 3-hour time commitment and involve standing and interacting with visitors for the duration of the shift. Interpreters are assigned to volunteers who may need assistance communicating with visitors.

Why does registration look different this year?

Starting in 2018, the look and feel of volunteer registration is new. We are using a platform called CERVIS that enables festival organizers to communicate with volunteers more efficiently. You should receive a confirmation email with your volunteer assignment(s). If you do not receive confirmation, please send an email to

What if I need to change or cancel my volunteer assignment?

Volunteers may login to their account on the registration page and update their profile and/or assignment information at any time.

When is volunteer training?

On Monday, April 22, 2019, 10AM-6PM, in the Student Alumni Union (SAU) Room 1510 (also known as The 1829 Room), volunteers may drop by to pick up a t-shirt, poster, tote bag, and a festival program.

We will hold brief, half-hour training sessions throughout the day (Noon, 2 PM, 4:45 PM). While volunteer training is not mandatory, it is strongly encouraged to help make your volunteer experience and the experience of festival visitors a pleasant one.

If you are unable to pick up your shirt on April 22, you will receive your t-shirt on the day of the festival when you check-in.

Where do I check-in on the day of the festival?

Here is a list for your review: specified check-in location

Will I have time to eat lunch at Imagine RIT?

If your shift is during a time you would normally eat, please plan accordingly by bringing water and a snack with you. Volunteers will receive a meal card when they check-in the day of the festival (either Dinosaur Bar-B-Que or RIT Dining Service/Food Trucks s as specified during the registration process). Please check-in early if you would like to eat before the start of your shift.

What should I wear?

Imagine RIT volunteers should wear their (free) volunteer t-shirt that may be picked up in advance at a training session, or on the day of the festival at the time of check-in. Please do not wear a volunteer t-shirt from a previous festival as the sponsor information on the backside of the shirts changes each year.

In case of inclement weather, please add layers underneath your t-shirt, in order to give full credit to our sponsors, the logos of which appear on the backside of t-shirts. If you must cover your t-shirts, we do have rain ponchos and large pins that may be placed on a jacket or sweatshirt so visitors will still know you are a volunteer.

My question is not addressed here. Who should I contact?

Please email Program Chair, Heather Cottone, at Thank you.