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Student Employment

ITS employees approximately 275 student employees. For more information on the job opportunities available in ITS, please read the job descriptions below.

Job Descriptions of ITS Student Employee Positions

  • Computer Lab Assistant: Under the supervision of the Operations Coop, Office Coverage & Supervisory Assistants. Integral part of the routine operation of ITS Lab Services supported computer labs. Provide computer hardware and software support to Institute students, faculty, and staff.
  • Desktop Support Representative: Under the supervision of a team leader, Desktop Support Representatives provide direct computer support to ITS customers. This will include software, hardware, and networking connectivity. This is a customer service position, not a software development or programming position. You will be working one-on-one with end users to educate them, perform break-fix, as well as set up and configure systems.
  • Service Desk Representative: Provides technical support, as a member of the ITS Service Desk, to the RIT Community.
  • Operator Assistant: Skilled position assisting day-shift operator in monitoring of system consoles and operation of peripheral equipment.
  • Residential Computing Consultant: Provides technical support, as a member of the ITS Resnet Team, to students residing in RIT housing.