Contact ITS
ITS Service Desk
The ITS Service Desk is the first point of contact for your technology-related issues.
Phone Support: (585) 475-4357
Website: help.rit.edu
In Person: Frank E. Gannett Hall, Room 1113
Regular Hours
Monday - Thursday: 7:30 A.M. - 9:00 P.M.
Friday: 7:30 A.M. - 5:00 P.M.
Saturday & Sunday: noon - 5:00 P.M.
Break/Summer Hours
Monday - Friday: 7:30 A.M. - 5:00 P.M.
Saturday & Sunday: Closed
Other ITS Locations
ITS ResNet
ITS ResNet offers computer and network support to RIT Students. "ResNet" stands for Residential Networking and is part of the campus-wide ITS organization.
Phone Support: (585) 475-2600
E-mail: resnet@rit.edu
In Person: Nathaniel Rochester Hall (NRH), Room 1034
Regular Hours
Monday - Thursday : 9:00 A.M. - 9:00 P.M.
Saturday & Sunday : 12:00 P.M. - 5:00 P.M.
Wallace Library Walk-Up Help Desk
ITS offers a handy walk-up help desk in the Wallace Library during Fall & Spring semesters.
In Person: Wallace Library, First Floor
Regular Hours
Open Fall & Spring Semesters
Closed for Summer