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Getting Started for Faculty & Staff

Getting Started: Faculty/Staff

Using puts you in charge of your online identity at RIT. Manage your RIT Computer Account, passwords, e-mail/directory preferences, and more.

ITS Managed Computers
Connect to RIT printers, access RIT fileshares, update software and more. Find out if your computer is an ITS Managed Computer.
Personal Computers & Mobile Devices
Connect to VPN, download software, repair or update your equipment. ITS is happy to provide our services to Faculty and Staff for your personal computers and devices.
Campus Phone Directory
Search contacts based on department, college or division, or browse the full alphabetical campus directory.
E-mail & Calendar
Learn how to access your RIT E-mail and Calendar through Microsoft Outlook or on the web with the Outlook Web App.
Work Requests
You must log in with your RIT Computer Account to access this page. ITS provides customers with a convenient way to submit Work Requests online.

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Contact ITS

ITS is the first point of contact for all your technology questions or issues.
In Person: Frank E. Gannett Hall, Room 1113
Phone: (585) 475-HELP [4357]
Regular Hours:

Mon - Thu: 7:30 A.M. - 9:00 P.M.
Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: Noon - 5:00 P.M.