Getting Started: Faculty/Staff

Using puts you in charge of your online identity at RIT. Manage your RIT Computer Account, passwords, e-mail/directory preferences, and more.

Personal Computers & Mobile Devices

Connect to VPN, download software, repair or update your equipment. ITS is happy to provide our services to Faculty and Staff for your personal computers and devices.

Campus Phone Directory

Search contacts based on department, college or division, or browse the full alphabetical campus directory.

E-mail & Calendar

Learn how to access your RIT E-mail and Calendar through Microsoft Outlook or on the web with the Outlook Web App.

Work Requests

You must log in with your RIT Computer Account to access this page. ITS provides customers with a convenient way to submit Work Requests online.

Home Contact View

Contact RIT Service Center

RSC is the first point of contact for all your technology questions or issues.
In Person: Frank E. Gannett Hall, Room 1113
Phone: (585) 475-5000
Hours of Operation for ITS Support:

Normal Hours

Mon - Thu: 7:30 A.M. - 7:00 P.M.
Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: 12:00 P.M. - 5:00 P.M.

In-Person support available Mon - Fri 9:00 A.M. - 5:00 P.M. (Available only when classes are in session)


Break/Summer Hours

Mon - Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: Closed