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Getting Started for Students

Getting Started: Students

Alumni Accounts

After graduation, you be notified by e-mail that your student RIT Computer Account will become an Alumni account. Alumni accounts do not have access to all campus services and must be renewed annually.

ITS New Student Guide
ITS ResNet provides help to new students on and off campus to set-up their personal computers and RIT network connectivity. ResNet stands for Residential Networking and is a part of on-campus ITS organization.
Using puts you in charge of your online identity at RIT. Manage your RIT Computer Account, passwords, e-mail/directory preferences, and more.

Using Google Apps at RIT
All student’s email accounts are hosted by Google. Students can access their email and other Google Apps at using their RIT username and password for signing in.
Connecting Game Consoles & Devices
Most game consoles do not support WPA or WPA2 with enterprise encryption. Because of this, devices will need to be manually registered on

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Contact RIT Service Center

RSC is the first point of contact for all your technology questions or issues.
In Person: Frank E. Gannett Hall, Room 1113
Phone: (585) 475-5000
Hours of Operation for ITS Support:

Normal Hours

Mon - Thu: 7:30 A.M. - 7:00 P.M.
Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: 12:00 P.M. - 5:00 P.M.

In-Person support available Mon - Fri 9:00 A.M. - 5:00 P.M. (Available only when classes are in session)


Break/Summer Hours

Mon - Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: Closed