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(585) 475-5000

Wireless Connection

ITS operates over 3,500 access points on the academic and residential sides of campus. We provide Wi-Fi 802.11 AC operating on 2.4GHz and 5GHz spectrums. Users have three available wireless networks that devices can connect to:

  • RIT - RIT's preferred network for all devices.
  • RIT-Legacy - For devices that do not support WPA2-Enterprise (802.1X Authentication).
  • RIT-Guest - RIT's Guest Network for Visitors (Access to RIT Network Services are limited). 
  • eduroam - Only for use by individuals not affiliated with RIT, from participating eduroam institutions who are visiting the RIT campus.

Most users connecting from Windows, macOS, or Linux should connect to the wireless network RIT. Game consoles and media streaming devices usually do not support WPA2-Enterprise. These devices will have to be manually registered on start.rit.edu and use wireless network RIT-Legacy

Students are not allowed to host their own wireless networks. For more info, click here.

Windows 10

1. Click the wireless icon on the Windows Taskbar.

2. On the left hand side, Windows will show the available networks.

Select RIT from the available networks.

4. Enter your RIT Username (without the "@rit.edu" portion) and Password.

5. Accept the RIT Wireless Certificate by clicking "Connect".


Once the certificate is accepted, you should be connected to the wireless network. Windows may prompt you 1 more time to type in the Username and Password.

MacOS

  1. Click on the wireless icon on the Apple Menu Bar and select RIT.


  2. A window will pop up and ask you for your "enterprise credentials" which is where you enter your RIT Computer Account username and password. Click Join.


  3. Next, you will need to accept the Wireless Certificate by clicking Continue.


  4. Next, type your macOS username & password to store the certificate onto your machine. (If your Mac user account does not have a password, click OK to store the password.)


  5. Once the certificate has been accepted, you will be connected to the RIT wireless network,

 

Having problems?

If you are having any problems, please see the macOS Wireless Advanced Setup

If you continue to experience any difficulty, please feel free to stop by the Resnet office for assistance!

eduRoam

RIT’s participation in eduroam allows members of the RIT community to seamlessly connect to wireless when they visit other eduroam participating institutions. Similarly, it provides seamless access to the RIT wireless network for people from participating eduroam institutions who visit the RIT campus.

All RIT Students, Faculty, and Staff should continue to use the RIT or RIT-Legacy wireless networks while on campus.

RIT Community Members visiting a participating eduroam institution

  1. Connect your device to the wireless network "eduroam."
  2. When asked for a username, enter your RIT username followed by @rit.edu. For example, If your username is abc1234 would enter "abc1234@rit.edu" as your username.
  3. When asked for a password, use the password for your RIT account.

If you experience any issues connecting to the eduroam network, please contact our office or the RIT Service Center at 585-475-5000.

Members of a participating eduroam institution who are visiting the RIT campus

Visitors to the RIT campus from participating eduroam institutions will refer to their local support organization and/or documentation provided by their home institution on how to connect.

A list of participating eduroam institutions can be found here.

RIT Guest Wireless Access

RIT ITS provides guest wireless access for visitors of the RIT campus. This guest network requires end users to have a mobile phone number with text messaging support. Access is granted for 24 hour periods and can be renewed after time.

Students, Faculty, and Staff members of RIT should connect to the wireless networks "RIT" or "RIT-Legacy" for full access to RIT Network Resources. 

How to connect to RIT Guest Network
  1. Connect your device to: RIT-Guest
  2. Open your web browser on your device.
  3. Enter your 10 digit mobile phone number.*
  4. Click on “I agree to RIT Terms.”        
  5. Enter your 4 digit pin on the web portal.
  6. Click Validate Pin.
  7. You will be connected to the RIT wireless network and will have access to the internet.
  8. After 24 hours of use, you will have to re-agree to RIT’s Terms & Conditions.

*Standard messaging & data rates apply. RIT is not responsible for any mobile carrier charges.

Wired Connection

In order to connect to a wired connect on the RIT network, the device MAC address will need to be registered on start.rit.edu.  A MAC (media access control) address is a unique address assigned to a computers wired and wireless device by the manufacture.  MAC address contain numbers and letters A-F and are formatted as FF:FF:FF:FF:FF:FF. Below are the steps to connect to a wired connection.

Connecting to the Wired Network

1. Connect your device to a data jack in your room with an Ethernet cable. This jack is usually colored blue.

2. Open a web browser and go to start.rit.edu.

3. On the left hand side, select "Register Computer" under Computer Resources.

4. Sign in with your RIT username and password.

5. Once signed in, you will be prompted to add a new device or add this connection to already registered device.


6. Next you will need to provide a description of your device, what Operating System you are using, and you can customize your computers name on the network.


Once complete, click "Register."

7. Once this is complete, it may take up to 15 for the settings to take place. You will need to refresh your DHCP lease. This can be easily performed by restarting the machine.


Mobile Devices

iOS

1. Open Settings app.

2. Select Wi-Fi.

3. Select RIT.

4. Type in your RIT username and password.


5. Trust the radius.rit.edu certificate.


6. Confirm you are connected to RIT.

Manual Registration

For devices that do not have a web browser or do not support entprise wireless network will need to be manually registered the devices MAC address on start.rit.edu. Your device needs to be plugged into a RIT data jack or connected to the wireless network "RIT-Legacy".

  1. Gather the MAC address from your device.
  2. Your device must be plugged in and turned on during registration. Either connect to RIT-Legacy unsecure wireless network, or an ethernet cable. 
  3. Go to start.rit.edu from a computer.
  4. Click on "Your Computers."
  5. Sign in with your RIT username and password.
  6. Click on "Advanced Registration."
  7. Enter either the MAC address or IP address of the device connected. 
  8. Click Register and complete the additional device information. 
  9. Once registered, you will need to restart the device. If you are connecting over wireless, you will need to reconnect to the wireless network RIT-Legacy.

Student Email Setup

 

Google Apps @ RIT

All students email accounts are hosted with Google Apps. Students can access their email at google.rit.edu. Students will sign in with their RIT username and password on this website. To setup your email on your smart phone, you will need to setup an external authentication password to be used with Google Apps Services. This password does not expire.

Below are the steps to setup your account for external Google Apps access.

  1. Go to start.rit.edu.
  2. Click on Google Apps at RIT.
  3. Sign in with your RIT username and password.
  4. Type a different password for Google Apps.
  5. Click Save.

To setup on your smart phone, use the standard Gmail account setup for your Phones mobile OS. Your username will be yourRITusername@g.rit.edu and the external password setup on start.rit.edu.

For more information and setup instructions for IMAP & POP3, click here.

Live TV at RIT

 What is TIGER TV? 

Students registered for On-Campus housing are able to stream Showtime Anytime on their favorite devices, both on and off-campus. They have instant access to thousands of titles and Showtime Original Series, as well as access to cable and local channels. This service is available to any RIT student with an active housing contract. This includes students living in dorms, Perkins Green, University Commons, Global Village, Riverknoll, and the RIT Inn and Conference Center. 

Tiger TV services are available 24 hours after the start of a RIT Housing agreement and key pickup.

Get Started

  1. Go to showtimeanytime.com or download the SHOWTIME ANYTIME app
  2. Click "Log In"
  3. Select "See All Providers" and click on  Apogee
  4. Select RIT
  5. Click "Log in to Showtime Anytime" 
  6. Log in with your RIT username and password.

Media Streaming Devices

Most media streaming devices such as Apple TV, Roku, and internet TVs do not support enterprise encryption. For these devices, students will have to acquire the MAC address and register the device on start.rit.edu and connect to the wireless network "RIT-Legacy". Students can stop by our office with the device for assistance finding the MAC Address.

 

How to Connect

  1. Connect your device to the wireless network "RIT-Legacy".
  2. Find the MAC address for your device (You may have to look online to find this information as the location varies on different devices).
  3. Preform a Manual Registration on start.rit.edu.
  4. Restart your device and reconnect to the wireless network "RIT-Legacy".

 

Issues with Apple's HomePod

The Apple HomePod cannot be initially configured on the RIT network. This is due to it not being possible currently to obtain the MAC address of the HomePod through any means in the user interface. Additionally, while the HomePod can be registered on the RIT nework if its MAC address is already known, we do not advise this as the HomePod does not support password security for audio streaming, which would allow other people on the RIT network to control your personal HomePod. For these reasons, the Apple HomePod is currently unsupported on the RIT network.

 

Issues with Google's Chromecast

Google's Chromecast will not work on the RIT network due to the configuration needing to be preformed on a different device on the same subnet as the Chromecast device. RIT's wireless subnets are virutalized regardless of which access point you are connected to.

 

Apple TV

In order to connect an Apple TV it must be connected to the unsecured "RIT-Legacy" wireless network after being registered on our website. This is due to the Apple TV's inability to negotiate the wpa2 encryption on our secure network.

To connect the Apple TV:
  1. Go to "Settings."
  2. Go to "General."
  3. Go to "Network."
  4. The MAC address for the wireless will be next to 'Wi-Fi Address" and for the Ethernet it will be next to "Ethernet Address."
  5. Use the MAC address from Step 4 to complete a Manual Registration on start.rit.edu

 We highly suggest setting an access/remote password on your Apple TV since others will be able to control the TV without it being set.

Game Consoles

Nintendo Wii

The Nintendo Wii will not connect to any RIT-provided wireless; there is an open case between Cisco and Nintendo to resolve this exact issue. In the meantime, Nintendo produces a wired Ethernet adapter that will work on the RIT wired network.

Wii Ethernet Adapter
  1. From the Wii Channel screen, select the "Wii" icon
  2. Go into "Wii Settings"
  3. On the second page find the fourth option "Internet" then go under "Console Information"

This screen should have a line with "USB Ethernet Adapter MAC Address" or "LAN Adapter MAC Address".

Once you have the device MAC address, you will need to perform a Manual Registration. After you add the device to your account, power down the device for approximately 20 minutes and then try connecting to the RIT wired network.

Nintendo Wii U

  1. Select "System Settings" from the Wii U home menu
  2. Select "Internet"
  3. Select "View MAC Address"
  4. Your MAC address will be displayed on this page

​Once you have the device MAC address, you will need to perform a Manual Registration. After you add the device to your account, power down the device for approximately 20 minutes and then try connecting to the wireless network "RIT-Legacy".

If you have a LAN wired adapter compatible with the Wii U, perform a Manual Registrationusing the LAN wired MAC address of the console in order to connect to RIT wired internet.

Nintendo Switch 

  1. Select "System Settings" from the Nintendo Switch home menu
  2. Select "Internet"
  3. Locate your MAC address under "Connection Status"
  4. Wireless Connection:

    Once you have the device MAC address, you will need to perform a Manual Registration. After you add the device to your account, power down the device for approximately 20 minutes and then try connecting to the wireless network "RIT-Legacy".


    Wired Connection:

    The Nintendo Switch is compatible with USB LAN adapters with the AX88772 or AX88179 chipset. If you have a USB LAN adapter compatible with the Nintendo Switch, perform a Manual Registration using the USB LAN adapter's wired MAC address in order to connect to RIT wired network.

  5. After you have connected to the RIT network, select the correct network and select "Test Connection"
  6. The system should display "Connection test was successful."

 

Nintendo 3DS

  1. Tap "System Settings" from the home menu
  2. Tap "Internet Settings"
  3. Tap "Other Information"
  4. Tap "Confirm MAC Address"
  5. Your MAC address will be displayed on this screen

​Once you have the device MAC address, you will need to perform a Manual Registration. If you receive a message when attempting this that your device could not be found on the network, this is due to an issue with the way Nintendo has conigured networking on the Nintendo 3DS. Please contact ITS Resnet using the information on the right, and we will be happy to help you register your Nintendo 3DS manually. Please have your MAC address ready when you call. After you add the device to your account, power down the device forapproximately 20 minutes and then try connecting to the wireless network "RIT-Legacy".

PlayStation 3

From the PS3 main menu screen:

  1. Select "Settings"
  2. Select "System Settings"
  3. Select "System Information"
  4. Your MAC address will be displayed on this screen.

Once you have the device MAC address, you will need to perform a Manual Registration. After you add the device to your account, power down the device for approximately 20 minutes and then try connecting to the wireless network "RIT-Legacy" or to the RIT wired internet if you are connected via ethernet.

PlayStation 4

From the PS4 main menu Screen:

  1. From the Main Menu, go to the "Settings" Tab
  2. Select "System Settings"
  3. Select "System Information"
  4. This page will display your devices MAC address.

Once you have the device MAC address, you will need to perform a Manual Registration. After you add the device to your account, power down the device for approximately 20 minutes and then try connecting to the wireless network "RIT-Legacy".

If you want to connect to RIT wired internet, perform a Manual Registration using the LAN wired MAC address of the console.

Xbox 360

  1. From the home screen, go to the Settings tab​.
  2. Select System icon inside of the settings tab.
     
  3. Select Network Settings.
     
  4. Select "RIT-Legacy" from the Available Networks.
     
  5. Select Configure Network.
     
  6. Select the Additional Settings tab and hit Advanced Settings.
  7. Your MAC address will be listed towards the bottom of this page. This address will be used for registration.

Once you have the device MAC address, you will need to perform a Manual Registration. After you add the device to your account, power down the device for approximately 20 minutes and then try connecting to the wireless network "RIT-Legacy".

If you want to connect to RIT wired internet, select "Wired Connection" from the "Network Settings" page and repeat the steps above in order to get the wired MAC address. Perform a Manual Registration using the wired MAC address, power down the device for approximately 20 minutes, and then try connecting to the wired RIT network.

Xbox One

  1. Go to "My Games & Apps" from the Xbox home screen
  2. Select "Settings"
  3. Select "Network"
  4. Select "Advanced Settings"
  5. The MAC address is listed for both wired & wireless on this screen

Once you have the device MAC address, you will need to perform a Manual Registration. After you add the device to your account, power down the device for approximately 20 minutes and then try connecting to the wireless network "RIT-Legacy".

If you want to connect to RIT wired internet, perform a Manual Registration using the LAN wired MAC address of the console.

Smart Home Devices

Smart home devices are not officially supported on RIT networks, and are not guaranteed to work. This includes devices such as:

  • Smart home assistants including Google Home, Amazon Echo, and Apple Home devices, etc.
  • Smart lights including Phillips Hue, TP-Link lights, etc.
  • Smart plugs
  • Other devices controlled over the network.

RIT VPN

Students, Staff, and Facualty members can contact us with issues with the RIT VPN on their personal machines. We ask that the device be brought into our office if possible.  The RIT VPN is used to access RIT Fileshares, The Wallace Center, and other RIT resources off campus.

 RIT VPN Download