ITS Service Catalog

ITS Service Catalog

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Administrative and Business

Auxiliary Systems Database & Data Management Document Imaging & Management FMS & Parking Systems Human Resources Systems IT Service Management Systems Job Scheduling Project & Program Management Reporting & Analytics RIT Financial & Procurement Systems Sponsored Research Administration Systems Student Information Systems

Communication and Collaboration

Device Support

E-mail and Calendaring

Endpoint Computing

Enterprise Software Licensing

Identity and Access Management

Infrastructure

Data Center Network Infrastructure Server Infrastructure Storage, Backup & Recovery

IT Security

Network Access

Printing and Scanning

Research Services

Telephony

Web Services

All Services

Information & Technology Services

ITS Service Listing

ITS provides many services to support and meet the needs of the RIT community. Click on any of the categories below to see a list of the specific offerings and how to submit a request.

Administrative and Business

IT service that supports the administrative and business functions of RIT. Includes reporting & analytics, finance, human resources, facilities management, student information systems, job scheduling and project & program management.

Communication and Collaboration

IT service that supports online communication and collaboration.

Device Support

Help with a personal or RIT device including software installation.

Email and Calendaring

IT service that provides email and calendaring functionality.

Endpoint Computing

Services that administer and support RIT owned devices.

Enterprise Software Licensing

Acquisition and management of enterprise software or application licenses.

Identity and Access Management

IT service related to the creation, modification or deletion of RIT computer accounts, application, or other accounts and group management.

Infrastructure

Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data center, network backbone, wireless infrastructure, central storage backup & recovery, system backup solutions and server infrastructure.

IT Security

Service that supports compliance of IT services with the RIT security standard and secure access.

Network Access

IT service to access the RIT network.

Printing and Scanning

IT service that enables users to access and manage RIT networked printers and multi-function copiers.

Research Services

IT service that supports sponsored and scholarly research.

Telephony

Telephone and voicemail services.

Web Services

Provision of web hosting, website, web application, and mobile development.

All Services

A complete view of all ITS Services listed on this website.

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