Computer Labs FAQs

Computer Labs FAQs

Where can I find information about ITS Lab Service managed computer labs?

Please visit our ITS Lab Services Computer Lab page for any information about our labs. We have lots of great information such as what software and hardware is available in each lab, lab hours of operation and phone numbers, lab classroom reservation information and class schedules.

What are the hours of ITS Lab Services managed computer labs?

Lab hours are posted on the web here.

What do I do if I would like to compliment or complain to the management about an ITS Lab Services lab or just make a suggestion?

You can use the comments form to submit compliments, complaints, or suggestions.

Why are food and drink not allowed in the lab?

We do not allow food and drink in the labs simply because accidents can ruin keyboards, printers, and computers. Since many students on campus use these labs, one person's accident is not only costly to repair or replace, but also leaves that machine unusable by any other users on campus. And since not everyone is conscious, we do not allow food or drinks into the lab.

Can I use my own paper in the printer?

Except in certain labs, you cannot use your own paper in computer lab printers. Putting the wrong type of paper in a laser printer could ruin the printer. In order to protect the equipment, only paper supplied can be used in the printers.

How much does it cost to print?

Black and white printing is free of charge in some ITS Lab Services labs; however, some colleges do not offer printing services. Please check with the college if you are allowed to print.

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Contact RIT Service Center

RSC is the first point of contact for all your technology questions or issues.
In Person: Frank E. Gannett Hall, Room 1113
Phone: (585) 475-5000
Hours of Operation for ITS Support:

Normal Hours

Mon - Thu: 7:30 A.M. - 7:00 P.M.
Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: 12:00 P.M. - 5:00 P.M.

In-Person support available Mon - Fri 9:00 A.M. - 5:00 P.M. (Available only when classes are in session)


Break/Summer Hours

Mon - Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: Closed