Computer Labs FAQs

Computer Labs FAQs

Where can I find information about ITS Lab Service managed computer labs?

Please visit our ITS Lab Services Computer Lab page for any information about our labs. We have lots of great information such as what software and hardware is available in each lab, lab hours of operation and phone numbers, lab classroom reservation information and class schedules.

What are the hours of ITS Lab Services managed computer labs?

Lab hours are posted on the web here.

What do I do if I would like to compliment or complain to the management about an ITS Lab Services lab assistant or just make a suggestion?

You can either call the ITS Lab Services Operations office at (585) 475-2056 or you can use the comments form to submit compliments, complaints, or suggestions.

Why are food and drink not allowed in the lab?

We do not allow food and drink in the labs simply because accidents can ruin keyboards, printers, and computers. Since many students on campus use these labs, one person's accident is not only costly to repair or replace, but also leaves that machine unusable by any other users on campus. And since not everyone is conscientious, we do not allow food or drinks into the lab.Can I use the phone in the lab?

Can I use my own paper in the printer?

Except in certain labs, you cannot use your own paper in computer lab printers. Putting the wrong type of paper in a laser printer could ruin the printer. In order to protect the equipment, only paper supplied can be used in the printers.

How much does it cost to print?

Black and white printing is free of charge in all ITS Lab Services labs; however, some colleges choose to restrict who can print and how much they can print. Generally, restrictions allow for students to print in their own home college, so we recommend starting there when trying to print.

 

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Contact ITS

ITS is the first point of contact for all your technology questions or issues.
In Person: Frank E. Gannett Hall, Room 1113
Phone: (585) 475-HELP [4357]
Regular Hours:

Mon - Thu: 7:30 A.M. - 9:00 P.M.
Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: Noon - 5:00 P.M.