Setting Up Exchange Mail for Outlook 2007

Before You Start

  • You must have an RIT Computer Account before you can use Exchange.
  • MAPI connections are only available from off-campus when you are connected through VPN ( You may also use Outlook Web Access (OWA) to access your e-mail from the internet or set up your client with an IMAP connection to access your email. If specific instructions for your client are not listed you may use the Quick Reference Guide for Exchange Mail:
  • Although Outlook 2007 allows you to check multiple types of accounts, all in one client, it only allows delivery to one location per profile. If you configure an IMAP account along with an Exchange account in the same profile, the e-mail that is sent from the IMAP account will be delivered to the Exchange Mailbox. You will have to setup a separate profile for your Exchange account if you do not want the email in the same Sent Items. Instructions on setting up profiles are provided later in this section.
  • Please update your office product at

Setting up the Exchange Account Service


  1. Go to the Control Panel and open the Mail icon
  2. Click the 'E-mail Accounts' button
  3. Select 'E-mail' tab and click "New..."
  4. Click on the check box in the lower left corner for "Manually configure server settings or additional server types" then click Next.

  5. Select 'Microsoft Exchange Server' and click Next.
    • Server =
    • Check "Use Cached Exchange Mode"
    • User Name = Your Computer Account username
      NOTE: If your computer is not joined to RIT's Active Directory environment please see the Additional Screen Shots below
    • Click the 'Check Name' button. You will notice that the server name changes - this is normal
    • Click 'Next' after it verifies the name
  6. Click 'OK' to the pop-up message
  7. Click 'Finish'. You will be returned to the Email Accounts screen.
  8. Verify that the Type is set to "Exchange (send from this account by default)"

  9. Click 'Close' to close the window
  10. Click 'Close' to close the "Mail Setup" window
  11. Open Outlook and verify that your account is setup.

If you are accessing more than one Exchange Account or Profile


  1. Go to the Control Panel
  2. Double click the 'Mail' icon
  3. Click 'Show Profiles' button
  4. If you are going to access more than 1 Exchange e-mail account, select "Prompt for profile to be used"
  5. Click the 'Add' button and setup the second profile for the other account. Make sure to name it appropriately
  6. When you reopen Outlook, you should be prompted for the account you would like to access

If you would like to change the look of Outlook 2007

The look of Outlook 2007 is quite different from previous versions. If you'd like to set it up to look similar to the older versions follow the instructions below.

To View Public Folders

  1. Select 'Go' from the toolbar
  2. Select 'Folder List' from the drop-down menu or select "Folder List" from the Navigation Pane in the lower left corner (see 2 images depending if the navigation pane is expanded or collasped)

Change the Preview Pane to a Horizonal Split Screen

  1. Select 'View' from the toolbar
  2. Select 'Reading Pane' from the drop-down menu
  3. Select 'Right', 'Bottom' or 'Off' from the drop-down menu

Turn Off Grouping: You will have to do this for each folder individually

  1. Highlight the folder
  2. Select 'View' from the drop-down menu
  3. Select 'Arrange By' from the drop-down menu
  4. Select 'Show in Groups' from the drop-down menu

Additional Screen Shots

  • This is the dialog box you will see if your computer is
    not joined to RIT's Active Directory environment
  • Due to how Exchange performs authentication, if your
    computer is not joined to RIT's Active Directory environment
    you will be prompted for your credentials multiple times
    throughout a given session