RIT Messenger System: Training

The information contained on this site will guide you through the procedures needed to make RIT Messenger work for you. There are several instructional guides that give detailed information about accessing the system and using the numerous features available to our subscribers.

Please take a moment to look through the site and use the information provided as a guideline through a process that can help you, your staff, and peers engage in your work more productively and efficiently. Messages you compose and the response time you implement using the RIT Messenger System will reflect you, your business, and your department and will include relevant information for your community. That in itself is a powerful motive to take the tools provided and build them into something that you can be proud of and that will reflect your best and most professional image.

Best of luck to you.

RIT Telecommunications Services

Training Topics

Changing Passwords

Extended Message Retention Time

Making the RIT Messenger Voice/TTY System Work For You

Considerations for TTY Users

User's Manual



RIT Messenger System

RIT Directories

Dialing Instructions



Financial Information

Managed Network Device Standard

Moves, Adds & Changes

Renovations & Projects

RIT Extension to Cellular User Guide

RIT Messenger System

Service Level Guidelines

Telephone & Repair Services

Telephone Coordinators *

Service Request Form

Student Services

* requires an RIT Computer Account

Getting Assistance

For problems with telecommunications or network performance, connections or other related issues/questions should be directed to the RIT Service Center 5-5000.