Supported & Recommended Hardware
Supported & Recommended Hardware
Quick Links
- Recommended Windows Laptop Hardware
- Recommended Windows Desktop Hardware
- Recommended macOS Laptop Hardware
- Recommended macOS Desktop Hardware
Minimum Hardware Guidelines
ITS has minimum hardware guidelines for supported systems:
| Model | All equipment must be from a business product line, not a consumer product line |
|---|---|
| CPU | Intel Core i5 |
| Memory | 8 GB |
| Storage | 256GB or larger Solid State Disk (SSD) |
Warranty
ITS recommends hardware be purchased with a warranty, with accidental damage coverage for laptops and mobile devices (if available). Warranties of up to five years are available for many models.
| Device | Recommended Warranty |
|---|---|
| Apple iMac | AppleCare Protection for iMac |
| Apple MacBook Pro | AppleCare Protection Plan for MacBook Pro |
| Dell Latitude | Five years of on-site hardware service with CompleteCare accidental damage protection |
| Dell Optiplex | Five years of on-site hardware service |
Lifecycle
ITS guidelines will maximize your computer’s useful life. Please contact us if you would like assistance in life cycle planning for your department’s computer inventory.
Windows Laptop Hardware
Recommended Models
Dell Latitude 5401, 7300, 7400
Microsoft Surface Pro 4
Minimum
| Category | Description |
|---|---|
| Processor | 8th Generation Intel® Core™ i5 Processor |
| Memory | 8GB 2400MHz DDR3 SDRAM |
| Storage | 256GB Solid State disk (SSD) |
| Network | Gigabit Ethernet (adapter) |
| Wireless | 802.11ac wireless, Bluetooth 4.0 |
| Graphics | Integrated graphics |
| Ports | USB 3.0, HDMI |
| Battery | 6-cell Li-ion battery |
| Operating system | Windows 10 Professional |
| Warranty | 3 year onsite next business day |
Recommended
| Category | Description |
|---|---|
| Processor | 10th Generation Intel® Core™ i7 Processor |
| Memory | 16GB 2666MHz DDR4 SDRAM |
| Storage | 512GB Solid State disk (SSD) |
| Network | Gigabit Ethernet (adapter) |
| Wireless | 802.11ac wireless, Bluetooth 4.0 |
| Graphics | Discrete graphics |
| Ports | USB 3.1 Gen 2, HDMI |
| Battery | 6-cell Li-ion battery |
| Operating system | Windows 10 Professional |
| Warranty | 5 year onsite next business day |
macOS Laptop Hardware
Recommended Models
Apple 13-inch MacBook Pro, Apple 16-inch MacBook Pro
Minimum
| Category | Description |
|---|---|
| Processor | 8th Generation Intel® Core™ i5 Processor |
| Memory | 8GB 2133MHz LPDDR3 SDRAM |
| Storage | 256GB Solid State disk (SSD) |
| Network | Gigabit Ethernet (adapter) |
| Wireless | 802.11ac wireless, Bluetooth 5.0 |
| Graphics | Integrated graphics |
| Operating system | macOS Mojave 10.14 |
| Warranty | 3-year AppleCare+ |
Recommended
| Category | Description |
|---|---|
| Processor | 10th Generation Intel® Core™ i7 Processor |
| Memory | 16GB 2666MHz DDR4 SDRAM |
| Storage | 512GB Solid State disk (SSD) |
| Network | Gigabit Ethernet (adapter) |
| Wireless | 802.11ac wireless, Bluetooth 5.0 |
| Graphics | Discrete graphics with 4GB memory |
| Operating system | macOS Mojave 10.14 |
| Warranty | 4-year AppleCare+ |
Windows Desktop Hardware
Recommended Models
Dell OptiPlex 7070, 7470 AIO, 7770 AIO
Minimum
| Category | Description |
|---|---|
| Processor | 8th Generation Intel® Core™ i5 Processor |
| Memory | 8GB 2400MHz DDR3 SDRAM |
| Storage | 256GB Solid State disk (SSD) |
| Network | Gigabit Ethernet |
| Wireless | (optional) 802.11ac wireless, Bluetooth |
| Graphics | Integrated graphics |
| Ports | USB 3.0, DisplayPort |
| Operating system | Windows 10 Professional |
| Warranty | 3 year onsite next business day |
Recommended
| Category | Description |
|---|---|
| Processor | 10th Generation Intel® Core™ i7 Processor |
| Memory | 16GB 2666MHz DDR4 SDRAM |
| Storage | 512GB Solid State disk (SSD) |
| Network | Gigabit Ethernet |
| Wireless | (optional) 802.11ac wireless, Bluetooth |
| Graphics | Discrete graphics |
| Ports | USB 3.1 Gen 2, DisplayPort |
| Operating system | Windows 10 Professional |
| Warranty | 5 year onsite next business day |
macOS Desktop Hardware
Recommended Models
Apple 21.5-inch iMac, 27-inch iMac, Mac mini
Minimum
| Category | Description |
|---|---|
| Processor | 8th Generation Intel® Core™ i5 Processor |
| Memory | 8GB 2666MHz DDR4 SDRAM |
| Storage | 256GB Solid State disk (SSD) |
| Network | Gigabit Ethernet |
| Wireless | 802.11ac wireless, Bluetooth 5.0 |
| Graphics | Integrated graphics |
| Ports | USB 3, Thunderbolt 3, HDMI |
| Operating system | macOS Mojave 10.14 |
| Warranty | 3-year AppleCare+ |
Recommended
| Category | Description |
|---|---|
| Processor | 10th Generation Intel® Core™ i7 Processor |
| Memory | 16GB 2666MHz DDR4 SDRAM |
| Storage | 512GB Solid State disk (SSD) |
| Network | Gigabit Ethernet |
| Wireless | 802.11ac wireless, Bluetooth 5.0 |
| Graphics | Discrete graphics with 4GB memory |
| Ports | USB 3.1 Gen 2, Thunderbolt 3, HDMI |
| Operating system | macOS Mojave 10.14 |
| Warranty | 4-year AppleCare+ |
Related Information
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Contact RIT Service Center
RSC is the first point of contact for all your technology questions or issues.
In Person: Frank E. Gannett Hall, Room 1113
Phone: (585) 475-5000
Website: help.rit.edu
Hours of Operation for ITS Support:
Mon - Thu: 7:30 A.M. - 7:00 P.M.
Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: Noon - 5:00 P.M.
In-Person support available Mon - Fri 9:00 A.M. - 5:00 P.M. (Available only when classes are in session)