SITO is a team of Developers, Designers, and Business Analysts. Our team is composed entirely of Rochester Institute of Technology students, creators of Tiger Center, RIT's student portal.
We see our projects through from conception to production. Starting with students and campus personnel, we seek to understand user/client needs and find the best solution.
We operate as if we were a business, establish best practices, and determine the best approach for growing the organization. SITO is always planning for what is in our future.
Navigating RIT's endless websites to find useful information like when places are open, how much dining dollars you have, or even looking at your GPA is near impossible, especially for new students and on mobile devices. Even when you find the right website, navigation on the page is often a maze.
Tiger Center is a student portal that acts as an enrollment, scheduling, and day-to-day life tool for all students at RIT. It provides the users with a class calendar/schedule, class grades, a GPA calculator, and a course catalog. It also includes other features such as hours and locations for labs and dining facilities as well as dining balances.
The development process works closely with shiboleth and RIT's student information system to pull data into the application.
The business process is ongoing, coordination with other development in the ITS department, as well as organizing events and advertising for Tiger Center are included in this role.
The design focuses on how to get users to their information quickly. Fewer clicks and relevant summaries are at the forefront of Tiger Center.
SITO encourages collaboration, innovation, diversity and empowerment. Teams at SITO are multicultural and multidisciplinary providing different perspectives and opportunities for innovative solutions.
Teams are self-directed and self managed. SITO team members strive for excellence through practicing critical thinking and effective decision making skills.
Designers, Business analysts, and Developers all work together to ensure that our work is well thought through, implemented, and managed.
SITO isn't the end of the line for our employees; through working at SITO, our employees gain valuable skills that will allow them to succeed post-graduation.
Skills that will not be learned through classwork alone are added to each employees expertise. SITO teaches how to professionally interact with customers, use critical thinking in making decisions based on created plans of action, and gain experiences in other areas of the team.
Through these lessons, student employees go on to make their mark in larger companies outside of RIT. Such companies include Microsoft, Amazon, Draft Kings, and more!
BS, Information Technology | Class of 2015
"My first co-op was with SITO and my experience as a web designer for this organization was enlightening to my career's beginning. It was my first opportunity to learn and apply front-end code and design in a practical, hands-on environment and work with a team of various backgrounds to build the Team Builder application.
In addition, it gave me a chance to verify my desire to be in this type of professional field because there is so much to learn as it keeps advancing and growing. I value and cherish my experience at SITO and the network I established working with the people of this organization because it was the first stepping-stone in my career. "
Christopher is currently a Senior UI Developer at Geico.
BS, Software Engineering | Class of 2016
"I started working at the Student IT Office when it was less than 8 months old (pre Tiger Center) and had a great opportunity to not only see a suite of applications be developed, but also to see an organization grow as my peers and I forged a way forward. Throughout my time working at SITO (over the course of three semesters and two years), we were making organizational and product decisions that no other internship could offer; ultimately improving those core business skills that are so important when developing software in the real world.
I would say that I definitely still use those skills today working at the Defense Innovation Unit Experimental. Whether it's fighting for a technology choice that I think should be implemented, or negotiating with customers on what features to include in the next release, my experience at SITO has certainly had an impact. "
Wayne is currently a Software Developer at the Defense Innovation Unit Experimental for the US Air Force.
BS, New Media Interactive Development | Class of 2016
"Working at SITO may have been the most important job I had throughout my 3 co-ops in college. I owe my success to SITO and the amazing people who work/run it. Before SITO I was not sure where my career was going and I was contemplating switching majors. The experience I gained working at SITO completely changed the way I work and think. It exposed me to the wonderful world of front-end web development and how to work within a multidisciplinary team. The work I was assigned during my employment gave me an edge in the classroom and taught me many of the tools and methods I use in my daily life today. "
Jason is currently a Creative Technologist at DraftKings.
BS, New Media Interactive Development | Class of 2016
"SITO helped me get actual code and teamwork experience that helped me land my job right out of college! "
Zachary is currently an Interaction Developer at SapientRazorFish.
BS, Management Information Systems & Economics | Class of 2015
"SITO was awesome! It was what got me interested in the software development process. By having SITO on my resume it got me my co-ops from Intuit in San Diego and Mountain View. The companies that I interviewed with really liked the start up experience. Overall, it has set me up for success in my career. "
James is currently a Business Analyst at Amazon.
BS, Industrial & Systems Engineering | Class of 2018
"My experience at SITO was amazing! The Student IT Office is a great place to develop professionally and personally. What I liked the most about my experience was working closely with a multidisciplinary team. I had to work on a day-to-day basis with web developers and designers. Every day was a learning opportunity for me.
I was exposed to many of the technical aspects of software design and development. One of the best things about working here is that the team is responsible for coming up with new ideas and proposing solutions to problems or challenges. We received great support from the advisors who always encouraged us to make our own decisions. I was able to develop my analytical and problem solving skills as well as becoming a better and more effective communicator in different type of settings. I appreciate very much the opportunity to be part of the team! "
Akane is expected to graduate in 2018 from the Industrial & Systems Engineering program at RIT.
BS, Computer Science | Class of 2016
"SITO is a great opportunity to work with a product that is going to be around years after you work on it; outside of work projects, that is a rare experience for college students. SITO also gives you experience working in a large organization, navigating the politics and interests that need to be managed to deliver a product that you can be proud of. When you succeed you get to see your fellow students use what you made to be more productive. "
Nathan is currently a Product Engineer at Esri.
BS, Software Engineering | Class of 2018
"At SITO, I learned how to be a member of a small team working as an integral part of a larger organization. I was able to see and participate in the development of novel software solutions that had real-world impacts on thousands of students. I gained confidence in my skills, especially ones not directly related to my major, which has helped me be successful in other endeavors. "
Scott is expected to graduated in 2018 from the Software Engineering program at RIT.
BS, Software Engineering | Class of 2019
"Having worked for a number of different employers, I know just how valuable diverse work experience can be. None of my other jobs have offered the wide range of development opportunities as SITO has. At SITO, you have the responsibility to develop and maintain critical applications like Tiger Center which means doing everything including heavy front end and back end coding, user engagement, and server management. Having a small group of students be responsible for so much is very rare and extremely valuable.
My main work experience comes from two summers with JPMorgan Chase & Co. where my soft and technical skills learned at SITO were used heavily. As an undergraduate with SITO on my resume, I can enter the full-time job search confident that I have relevant and desirable work experience. SITO has helped advance my career and it can do the same for any students who chose to join the family. "
Dan is expected to graduated in 2019 from the Software Engineering program at RIT.
BS, Software Engineering | Class of 2015
"SITO helped me apply skills learned from classes into real world and exposed me to team work dynamic as well as opened doors for more opportunities afterward. "
Calvin is currently a Senior Software Engineer at Fidelity Investments.
MS, Business Administration | Class of 2016
"I had great learning experience at the SITO with a very welcoming and helpful environment which also contributed to a better appreciation for project management and business analysis. As I also have a background in Supply chain, getting the lean 6 sigma yellow belt with the encouragement of the SITO's advisors was great and I was able to use that experience in my current position. Lastly, my ability to communicate with professionals from different background (web designers, web developers, advisors) other than business (e.g. marketing, finance) was also enhanced through this experience and is skill that I am currently putting to use when collaborating with the IT Team. "
Eva is currently a Supply Chain and Lean Management Intern at the International Trade Centre (UNCTAD-WTO).
BS, Management Information Systems | Class of 2015
"SITO gave me the confidence that I can be part of a technical team without a vast technical background. It allowed me to increase the breadth of my knowledge and act as a stepping stone to understanding SDLC in the real world. "
Joe is currently a Chief Product Owner at Eagleview.
BS, International Business with a minor in Marketing | Class of 2015
"SITO provides the opportunity to not only learn how to work in a cross-functional environment but also allowed for the grit of working within a "start-up" environment. Simply having the ability to apply classroom knowledge to real-world circumstances proved to be invaluable to my career post-college. Tiger Center is not just any typical school project we work on for a month and forget about. The website evolves and develops over time with the various skills and abilities each different SITO team brings to the table. Simply being able to say I was a part of this larger picture is incredibly rewarding."
Cassandra is currently a Reporting Analyst at Butler/Till.
In our day-to-day work we interact with customers, give presentations, and document our processes, allowing many opportunities to develop effective communication skills.
We research possible opportunities to improve and innovate future solutions, and we work to ensure a great experience for the end user.
The SITO team is guided by senior management, who act as mentors and provide support. These advisors come from business, development, and creative backgrounds, providing a strong resource for the team.
I started my RIT career as the ITS manager responsible for managing the developers who supported RIT's HR, financial and payroll system in 2001. Since then I've held a number of other leadership positions within ITS. I've been the Director of ITS' Project Management Office since April 2015. One of my responsibilities in that role is overseeing SITO. This involves working directly with each semesters team to ensure all of our team members have a meaningful coop experience. Working with the students on the SITO team is one of the best parts of my position - I'm continually amazed at how talented RIT students are and how quickly our multi-disciplinary teams come together to deliver new functionality within Tiger Center. It's extremely satisfying to watch our coops gain confidence in themselves and develop valuable skills during the course of their tenure with SITO.
I came to RIT as the PMO Director in 2010. In that capacity, I was given the exciting opportunity to determine if we could hire co-ops from a cross-section of colleges to work together and create something of value for the RIT community. We were unsure if it would work since we would be changing staff every few months yet have ongoing work to be handed off from semester to semester. But it did work - it was sustainable. SITO has been in existence for four years and we have a great product with Tiger Center. I now act as a strategic advisor in my current role as Associate CIO. Working directly with students has been a highlight of my RIT career. I love helping them improve their career readiness and see their growth in this co-op.
After studying New Media Publishing and Computer Graphics Design in the College of Imaging Arts and Sciences, I worked in in the US and Canada for Fujifilm and PNI Digital Media before returning to RIT in 2011. My early career focused on e-commerce UEX for the photo retail industry, including kiosk and mobile app design. I was excited to come back to RIT to be a part of the unique community and work with creative student designers and developers. I was particularly intrigued by SITO’s mission of creating digital solutions for students, by students. Advising on user research, product development/design, and usability is my main focus with the team, however, seeing RIT students grow and take on leadership roles in the team, and hearing from them once they’ve moved into their careers is the truly rewarding part!
I have academic and industrial experience across a broad range of engineering disciplines including Mechanical Engineering, Electrical and Computer Engineering, and Computer Science. During 16 years in industry, I worked in small and large companies doing product development and industrial research. My responsibilities included both hardware and software development at AT&T Bell Laboratories, Siemens Corporate Research, and AVL. On the software side, where my primary interest lies, I worked on several projects including: microcode for a graphics processor, business terminal firmware, real-time medical image processing, data acquisition and communications protocols for process control, and a presentation graphics application suite.
In 1997, I joined RIT as an early faculty member developing the software engineering program. I have coordinated the SE senior project program since 2002. It was from that experience seeing the valuable work that self-directed student teams could accomplish that prompted me to pitch the Student IT Office concept to RIT's CIO. Since its start in 2013, I have been an advisor bringing an academic perspective to the SITO team. I particularly enjoy advising the teams on operational aspects of bringing software development projects to completion.
I have many years of administrative and customer support experience. Working with the SITO coops/students has been one of the highlights of working here at RIT. Their enthusiasm, hard work and energy is refreshing. It's exciting to see how each SITO team is able to leave their own mark on Tiger Center and other applications they work on. It is also nice to see how much each student grows professionally and personally during this coop.
I am a Professor of Management Information Systems in the Saunders College of Business. I teach at both the graduate and undergraduate levels. As an author of many published journal articles and conference papers, my research focuses on information systems and operations management strategy, technology management, and behavioral issues in information systems and operations management. I have published extensively in prestigious journals such as Information Systems Research, Journal of Operations Management, Journal of Management Information Systems, Decision Sciences, and Communications of the ACM. As Senior Associate dean, I have been instrumental in developing and growing the global programs at the Saunders College of Business.
I find SITO to be a wonderful place for our students to gain some real-world system analysis, design, development and marketing experiences. I want to contribute to the SITO student learning process the best I can, and also would like to encourage more business students to take advantage of the SITO opportunity.
I am an IT Project Manager in Information and Technology Services at RIT. I received an Undergraduate Degree in Information Technology, a Graduate Certificate in Project Management, and a Lean Six Sigma Green Belt from RIT. My tenure at RIT began on the Network Communications Team, and recently moved to the Project Management Office as a Project Manager, mentor and member of the Advisory Team for the Student IT Office.
Each SITO team is comprised of a very talented group of students! I have managed student employees since I began my career at RIT however SITO offers a very unique student experience and I was honored when asked to become a part of it. I find it very rewarding to have the opportunity to watch each group of students come in, take ownership of the product, and add a piece of functionality they can call their own.