Work at ITS

Work at ITS

Job Descriptions of ITS Student Employee Positions

Job Descriptions of ITS Student Employee Positions

Part-time Positions

Student Employment Part Time

Work on day-to-day activities involved with maintaining the RIT campus voice and data network. This will include the monitoring of trouble calls that come into the office and working with Communication Specialists to resolve network problems and special assignments.

Provides technical support, as a member of the ITS Service Desk, to the RIT Community.

Team members provide direct customer support for RIT faculty, staff, retires, and students using department and personal owned machines. This will include software, hardware, and networking connectivity. This is a customer service position, not a software development or programming position. You will be working one-on-one with end users to educate them, perform break-fix, as well as set up and configure systems.

Co-op Positions

Student Employment Part Time

Under the supervision of the PC Systems Administrator. Integral part of the routine operations of ITS Managed Endpoint Services supported computer labs. Provide Tier 1 computer hardware and software support to Institute students, faculty, and staff.

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Contact RIT Service Center

RSC is the first point of contact for all your technology questions or issues.
In Person: Frank E. Gannett Hall, Room 1113
Phone: (585) 475-5000
Hours of Operation for ITS Support:

Normal Hours

Mon - Thu: 7:30 A.M. - 7:00 P.M.
Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: 12:00 P.M. - 5:00 P.M.

In-Person support available Mon - Fri 9:00 A.M. - 5:00 P.M. (Available only when classes are in session)


Break/Summer Hours

Mon - Fri: 7:30 A.M. - 5:00 P.M.
Sat - Sun: Closed