Supported & Recommended Hardware

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Minimum Hardware Guidelines

ITS has minimum hardware guidelines for supported systems:

Model All equipment must be from a business product line, not a consumer product line
CPU Intel Core i5
Memory 8 GB
Storage 256GB or larger Solid State Disk (SSD)

Warranty

ITS recommends hardware be purchased with a warranty, with accidental damage coverage for laptops and mobile devices (if available). Warranties of up to five years are available for many models.

Device Recommended Warranty
Apple iMac AppleCare Protection for iMac
Apple MacBook Pro AppleCare Protection Plan for MacBook Pro
Dell Latitude Five years of on-site hardware service with CompleteCare accidental damage protection
Dell Optiplex Five years of on-site hardware service

Lifecycle

ITS guidelines will maximize your computer’s useful life. Please contact us if you would like assistance in life cycle planning for your department’s computer inventory.

Windows Laptop Hardware

Recommended Models

Dell Latitude 5401, 7300, 7400
Microsoft Surface Pro 4

Minimum

Category Description
Processor 8th Generation Intel® Core™ i5 Processor
Memory 8GB 2400MHz DDR3 SDRAM
Storage 256GB Solid State disk (SSD)
Network Gigabit Ethernet (adapter)
Wireless 802.11ac wireless, Bluetooth 4.0
Graphics Integrated graphics
Ports USB 3.0, HDMI
Battery 6-cell Li-ion battery
Operating system Windows 10 Professional
Warranty 3 year onsite next business day

Recommended

Category Description
Processor 10th Generation Intel® Core™ i7 Processor
Memory 16GB 2666MHz DDR4 SDRAM
Storage 512GB Solid State disk (SSD)
Network Gigabit Ethernet (adapter)
Wireless 802.11ac wireless, Bluetooth 4.0
Graphics Discrete graphics
Ports USB 3.1 Gen 2, HDMI
Battery 6-cell Li-ion battery
Operating system Windows 10 Professional
Warranty 5 year onsite next business day

macOS Laptop Hardware

Recommended Models

Apple 13-inch MacBook Pro, Apple 16-inch MacBook Pro

Minimum

Category Description
Processor 8th Generation Intel® Core™ i5 Processor
Memory 8GB 2133MHz LPDDR3 SDRAM
Storage 256GB Solid State disk (SSD)
Network Gigabit Ethernet (adapter)
Wireless 802.11ac wireless, Bluetooth 5.0
Graphics Integrated graphics
Operating system macOS Mojave 10.14
Warranty 3-year AppleCare+

Recommended

Category Description
Processor 10th Generation Intel® Core™ i7 Processor
Memory 16GB 2666MHz DDR4 SDRAM
Storage 512GB Solid State disk (SSD)
Network Gigabit Ethernet (adapter)
Wireless 802.11ac wireless, Bluetooth 5.0
Graphics Discrete graphics with 4GB memory
Operating system macOS Mojave 10.14
Warranty 4-year AppleCare+

Windows Desktop Hardware

Recommended Models

Dell OptiPlex 7070, 7470 AIO, 7770 AIO

Minimum

Category Description
Processor 8th Generation Intel® Core™ i5 Processor
Memory 8GB 2400MHz DDR3 SDRAM
Storage 256GB Solid State disk (SSD)
Network Gigabit Ethernet
Wireless (optional) 802.11ac wireless, Bluetooth
Graphics Integrated graphics
Ports USB 3.0, DisplayPort
Operating system Windows 10 Professional
Warranty 3 year onsite next business day

Recommended

Category Description
Processor 10th Generation Intel® Core™ i7 Processor
Memory 16GB 2666MHz DDR4 SDRAM
Storage 512GB Solid State disk (SSD)
Network Gigabit Ethernet
Wireless (optional) 802.11ac wireless, Bluetooth
Graphics Discrete graphics
Ports USB 3.1 Gen 2, DisplayPort
Operating system Windows 10 Professional
Warranty 5 year onsite next business day

macOS Desktop Hardware

Recommended Models

Apple 21.5-inch iMac, 27-inch iMac, Mac mini

Minimum

Category Description
Processor 8th Generation Intel® Core™ i5 Processor
Memory 8GB 2666MHz DDR4 SDRAM
Storage 256GB Solid State disk (SSD)
Network Gigabit Ethernet
Wireless 802.11ac wireless, Bluetooth 5.0
Graphics Integrated graphics
Ports USB 3, Thunderbolt 3, HDMI
Operating system macOS Mojave 10.14
Warranty 3-year AppleCare+

Recommended

Category Description
Processor 10th Generation Intel® Core™ i7 Processor
Memory 16GB 2666MHz DDR4 SDRAM
Storage 512GB Solid State disk (SSD)
Network Gigabit Ethernet
Wireless 802.11ac wireless, Bluetooth 5.0
Graphics Discrete graphics with 4GB memory
Ports USB 3.1 Gen 2, Thunderbolt 3, HDMI
Operating system macOS Mojave 10.14
Warranty 4-year AppleCare+

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