Message Center Guidelines

Feeling overwhelmed by email?

There is a better way to organize your official RIT email and other campus notifications via Message Center. The goal of Message Center is to create a trusted source of university communication that allows you to identify what communications you want to receive and how you want to receive that information. Key features include:

  • The ability to receive messages via email or view messages on a message board, or select both.
  • Message categories—Categories have been created to include mandatory (“Institute Emergencies” and “Important Institute Announcements”) and 17 optional messages so you can get a sense of what each communication is about before reading it. This feature allows you to select the amount of communication you want to receive.
  • Opt-out capabilities—While you will not be able to opt out of mandatory communications (e.g., institute emergencies, institute closings, etc.), you will have the opportunity to opt out of the 17 “general announcement” categories.

Screenshot of a website showing the message center

In today's world of spam and "scam" emails it is important for RIT students, faculty, and staff to be able to easily determine that the RIT communications they receive are valid. All Message Center emails you receive will originate from a single Message Center email address and standard text will appear at the end of every message identifying Message Center as the source of the message. 

RIT Faculty or staff wishing to become a Message Center administrator, giving the ability to send messages, should submit their request to the ITS Service Desk.

How to Opt-Out

While you will not be able to opt-out of mandatory communications (e.g. University emergencies, closings, etc.), you will have the opportunity to opt-out of the 17 “general announcement” categories. This means you can opt out of getting email as well as the message board.

Deselect which announcements you do not want to receive via email or myRIT. You cannot opt out of University Emergency notifications. You may opt out of email OR myRIT for Important University Announcements, but not both.

Initial message center view

Log in to the messageBoard

Message Board view of manage preferences

Click "Manage Preferences" from the menu to the left.

Message board clicking update

Click "Update" at the bottom of the page when you are finished.

Using Message Center

Best Practices and protocol for administrators:
We need your help in using Message Center in the appropriate fashion. As administrators, it is important that you do not abuse the system by sending them too many messages to the community. It is viewed as spam and will quickly be deleted. Please consider the following for effective communication:

  • Send only one message. Be strategic on the subject line and the timing, particularly if it is an event.
  • Refrain from sending picture only messages, many recipients are on mobile devices and receive a blank image.
  • Provide the date, time, location, and contact information where appropriate for your message.
  • Consider putting your message in News & Events Daily produced by University Communications. The electronic newsletter has a robust calendar for events and has the ability to produce "advertisements" if you have larger events. Contact Marie Lang for more information on disseminating your message.
  • Consider other options beyond Message Center for disseminating your message, ranging from message boards to social media.

Let's all do our best to use Message Center more effectively.

University Emergencies
Bob Finnerty
bob.finnerty@rit.edu

 

Important University Announcements
Bob Finnerty
bob.finnerty@rit.edu

 

Barnes & Noble @ RIT
Denishea Ortiz
drosas@rit.edu

 

Community Service Programs
Phyllis Walker
ppwccl@rit.edu

 

Construction Notifications
Jim Yarrington
jryfms@rit.edu

Dave Harris
ldh8974a@rit.edu

 

Dining Services
Lyndsey Hicks
lfhsas@rit.edu

Denishea Ortiz
drosas@rit.edu

 

Events Hosted on Campus
Bob Finnerty
bob.finnerty@rit.edu

Susan Rosinski
smruns@rit.edu

 

Facility Services
Dave Harris
ldh8974a@rit.edu

Timothy Trostle
tstppa@rit.edu

 

Human Resources and Payroll
Judy DeCourcey
jfdpsn@rit.edu

Lizanne Zamites
lxzpsn@rit.edu

 

Information Security
Ben Woelk
fbwis@rit.edu

 

Information Technology Services
Omar Phillips
odphelp@rit.edu

 

Information from Academic Affairs
Sue Provensano
stp1031@rit.edu

Katrina Rex
kdrdfp@rit.edu

 

Parking and Transportation Services
Adam Petzoid
appfms@rit.edu

Randy Vercauteren
rpvcps@rit.edu

 

Print and Postal Hub
Cherise Cox
cacmai@rit.edu

 

RIT Events
Bob Finnerty
bob.finnerty@rit.edu

Susan Rosinski
smruns@rit.edu

 

RIT News
Bob Finnerty
bob.finnerty@rit.edu

Susan Rosinski
smruns@rit.edu

 

RIT Surplus Items
Elliote Simpson
elspur@rit.edu

Sherry Lupo
salpur@rit.edu

 

RIT Vendors
Denishea Ortiz
drosas@rit.edu

Elliote Simpson
elspur@rit.edu

 

Student Government
Kathy Hall
kahcc@rit.edu