2021 Norovirus Illness

The Monroe County Department of Public Health has determined norovirus — a contagious family of viruses — is likely responsible for recent illnesses on RIT's Henrietta campus.

The vast majority of cases were resolved within 24-36 hours without medical treatment. However, some RIT students did need care in the Student Health Center, and a few received care in a local emergency department. In response to these cases, we have substantially increased our already stringent deep cleaning and sanitization efforts on high-touch surfaces in residence halls, dining areas, restrooms, and other spaces across campus.

Even with the number of cases declining in the past few days, we all must take steps to stay safe. If you are ill, please stay home and do not attend class or go to work. Remember to wash your hands often, stay in your residence when sick, and avoid preparing food for others.

If you feel ill: Students, contact the RIT Student Health Center through the Wellness Portal chat or call 585-475-2255. There is a nurse available after hours. Employees should reach out to your primary care provider.

If You are Experiencing Symptoms

Gastrointestinal illness (gastroenteritis) is inflammation of the stomach and small and large intestines. The main symptoms include vomiting and diarrhea. Other symptoms may include fever, abdominal cramps, nausea, muscle aches, and headache.

  • It’s important to keep hydrated. Drink plenty of clear fluids. If you’re vomiting, start slow (small sips) and gradually increase the amount you drink.
  • Do not eat or drink anything for 1 to 2 hours after the last episode of vomiting. Then try ice chips or small amounts of water.
  • Other good options include ginger ale, sports drinks, caffeine-free flat soda, diluted fruit juices, or clear broth.
  • Increase fluids as tolerated. After 12 hours without vomiting, try small amounts of bland foods, such as rice, potatoes, crackers, pretzels, dry toast, applesauce, cream-less soups, bananas.
  • After bland food is tolerated for 12 hours, resume a regular diet as tolerated.

The following may be more difficult to digest during the next 24-48 hours:

  • Milk and other dairy products
  • Alcohol
  • Raw fruits and vegetables
  • Spicy or fatty foods

For students who may feel ill, contact RIT Student Health Center: 585-475-2255. There is a nurse available after hours and on weekends. Any employee experiencing symptoms should reach out to their primary care provider.

Seek Medical Attention

While nausea, vomiting, and diarrhea are usually not harmful on their own, they can become dangerous. Contact a medical provider if you notice any of the following:

  • Signs of dehydration such as increased thirst, dry lips or mouth, dizziness when standing up or walking
  • Weakness or abdominal pain for more than two hours
  • Nausea that lasts for more than three days
  • Vomiting that lasts for more than one day
  • Lack of urination for more than 12 hours
  • Diarrhea for more than 48 hours in adults
  • Intense pain in the abdomen
  • Stools that have blood or pus or that are black and super-sticky
  • Fever over 101 degrees
  • Persons with insulin-dependent diabetes should monitor glucose and ketones as per their “diabetes sick day” plan.

While individual cases may persist, please stay home and do not attend class or go to work if you are ill. For students who may feel ill, contact RIT Student Health Center: 585-475-2255. There is a nurse available after hours and on weekends. Any employee experiencing symptoms should reach out to their primary care provider.

Frequently Asked Questions

Gastrointestinal illness (gastroenteritis) is inflammation of the stomach and small and large intestines. The main symptoms include vomiting and diarrhea. Other symptoms may include fever, abdominal cramps, nausea, muscle aches, and headache.

Infections causing gastroenteritis can be viral, bacterial, or parasitic in origin. Norovirus is a common cause of viral gastroenteritis. These illnesses are likely to spread at places with many people, such as schools, nursing homes, cruise ships and daycare centers, among others.

A person usually develops symptoms 12 to 48 hours after being exposed to norovirus. Most people with norovirus illness get better within 1 to 3 days.

Individuals who have gastroenteritis can spread illness to others by touching handrails, elevator buttons, shared utensils, and other people while they are ill. Infections that cause gastroenteritis can also be spread through contaminated food or water.

Early on in an outbreak, it is important to determine the causative organism. When it comes to gastroenteritis, stool collection is key for checking for a variety of viruses, bacteria and parasites that may cause such symptoms. Once an organism has been identified as present in several samples, there is no need to test the stool of every single individual with similar symptoms.

Stay hydrated with clear fluids. Wait 1-2 hours after the last episode of vomiting, and then start with small sips. Gradually increase the amount of liquid you drink. Ginger ale, sports drinks, flat soda, diluted fruit juices, or clear broth are good options. After 12 hours without vomiting, try eating bland food such as rice, potatoes, crackers, dry toast, applesauce, clear broth soups, and bananas.

The following are more difficult to digest in the 24-48 hours after illness: dairy products, alcohol, raw fruits and vegetables, spicy or fatty foods.

While nausea, vomiting, and diarrhea are usually not harmful on their own, they can become dangerous. Contact a medical provider if you notice any of the following:

  • Signs of dehydration such as increased thirst, dry lips or mouth, dizziness when standing up or walking
  • Weakness or abdominal pain for more than two hours
  • Nausea that lasts for more than three days
  • Vomiting that lasts for more than one day
  • Lack of urination for more than 12 hours
  • Diarrhea for more than 48 hours in adults
  • Intense pain in the abdomen
  • Stools that have blood or pus or that are black and super-sticky
  • Fever over 101 degrees
  • Persons with insulin-dependent diabetes should monitor glucose and ketones as per their “diabetes sick day” plan.

Students, contact RIT Student Health Center through the Wellness Portal chat or by calling 585-475-2255. There is a nurse available after hours via phone.

Employees, if you are experiencing symptoms, reach out to your primary care provider.

Norovirus can be spread by person-to-person surface transmission. To help prevent transmission, the CDC recommends thorough handwashing, cleaning and disinfecting shared surfaces, and washing used laundry.

We have increased our deep cleaning and sanitization efforts on high-touch surfaces in residence halls, dining areas and other spaces across campus. Additionally, we are increasing cleaning with Pathocide, or equivalent, daily in all residential bathrooms, exercise facilities, academic offices and bathrooms and dining facilities. We have increased messaging regarding handwashing everywhere. On buses, be sure to use hand sanitizer getting on and off the bus. We will make cleaning products available to students living in on-campus apartments and spaces with the recommendation to clean daily and more often if anyone is ill.

Working with the Monroe County Department of Public Health, we have determined this is unlikely to be food-borne. Dining facilities remain open and have implemented additional cleaning and sanitizing protocols to ensure safety.

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