A Virtual Academic Community for Deaf and Hard-of-Hearing Students in STEM Lisa B. Elliot & Benjamin Rubin Rochester Institute of Technology 29th Annual International Technology and Persons with Disabilities Conference, San Diego, CA March 19, 2014 Overview -Who we are -Rationale for the project -Review of model components -Academic community activities -Recruiting strategies -Monitoring community usage -Future activities -Q & A -Who We Are Deaf STEM Community Alliance ÐOnly Alliance targeted to a single disability -Supported by the National Science Foundation, HRD #1127955 -3-5 year project (Sept 2011- Aug 2016) ÐNow in our 3rd year Campus Partners -Rochester Institute of Technology, Rochester, NY (lead) -Camden County College, Blackwood, NJ (community college partner) -Cornell University, Ithaca, NY (university partner) Project Rationale -Participation gap in STEM for students who are deaf or hard of hearing (D/HH) ÐNational average graduation rate for D/HH bachelorÕs degree: 23% (vs. 73% at RIT/NTID) (all subjects) ÐBetween 1997-2006, 420 out of 265,790 (~.2%) of new STEM PhDs were D/HH ÐEmployment differentials in STEM: -Hearing 17.9% v 15.5% D/HH -Hearing in higher-earning STEM sectors than D/HH Contributing barriers: ÐStudent preparation (STEM basic skills, concepts) ÐSocialization (peers, role models) ÐAccessible media Project Rationale -Solution: Deaf STEM Community Alliance -Student preparation Remote tutoring Remote captioning Remote interpreting -Socialization Remote mentoring Peer interaction -Accessible media Curated collection of STEM resources Goal and Objectives Goal: Create a model virtual academic community to increase the graduation rates of postsecondary D/HH STEM majors in the long term Ð Iterative and incremental (Cockburn, 2008) Iterative Ð testing what works and revising what doesnÕt Incremental Ð building model in stages instead of all at once Goal and Objectives -Objectives Document and disseminate a description of the process of creating a model VAC for replication Increase the GPAs and retention rates of D/HH students in STEM majors DHHVAC Model Components -Student Preparation Elements: Remote Tutoring (Years 1-5) Remote Captioning (Years 4-5) Remote Interpreting (Years 4-5) Remote Tutoring -Tutoring Models RIT Faculty/RIT Students: (RIT-RIT) Faculty in office, students in nearby learning center (RIT-RIT) Faculty in office or other space on campus, students at home RIT Grad Student/Camden Students ÐOnly remote! RIT Off-Campus Adjunct/RIT Students ÐOnly remote! Cornell Student Tutor/Cornell Student ÐTutor in office, student in nearby learning center Remote Tutoring -Framework based on traditional, face-to-face model used at NTID Ð2011-12, RIT/NTID provided more than 14,000 hours in STEM tutoring to D/HH students registered in courses in 8 STEM-related colleges at RIT (Applied Science & Technology; Computing & Information Science; Engineering; Imaging Arts & Sciences; Science) (~500 students) ÐFaculty members provide individual and small group sessions to support students outside of class -Appointment-based (not walk-in) ÐSynchronous vs. asynchronous models Remote (Synchronous) Tutoring Strategies -1:1 or 1:several tutoring sessions -Google+ Hangouts as videoconference/chat platform -15 min-3 hr sessions -Appointment-based scheduling -Homework-oriented (vs. basic skills) -Macs, PCs, desktops, laptops, Chromebooks -Synchronous Tutoring Benefits & Challenges of Synchronous Tutoring -Benefits ÐGood tool for sharing documents ÐEasy to search & highlight key phrases with student ÐGood for observing studentsÕ homework and watching for mistakes, providing faster feedback ÐGood for classes with heavy online component ÐBetter accommodation to student schedules ÐMeet multiple students at same time -Challenges ÐDigital whiteboard ÐUnannounced changes in Google+ interface ÐEye contact & turn-taking different online Remote (Asynchronous) Tutoring Strategies -1:1 tutoring sessions -eMail & VP messages, photos, diagrams, handouts, shared documents -Homework-oriented (vs. basic skills) -Macs, PCs, desktops, laptops, Chromebooks Asynchronous Tutoring Benefits & Challenges -Benefits ÐProvided flexibility for travel when there were time differences between tutor and student or other schedule conflicts ÐAllows students to process material at their own pace -Challenges ÐHelping students to problem-solve Remote Tutoring Ð Lessons Learned So Far -Tutoring strategies ÐSynchronous v asynchronous -Scheduling ÐAppointments v Òwalk-inÓ -Challenges ÐNetwork/browser inconsistencies ÐTraining & technical assistance ÐGoogle+ UI changes -Strategies ÐEthernet connection/Chrome browser ÐOngoing feedback & technical assistance ÐOn-line guides ÐGoogle Educational Enterprise account Socialization -Remote mentoring ÐD/HH STEM professionals -Personalized recruiting -Application including background check -Google+ presence ÐMentoring platforms -Google+ private community -Google+ Hangouts -Email -Face-to-face meetings Socialization -Peer-to-peer (community) interaction ÐGoogle+ private community -STEM articles of interest -Share student schedules -Announcements (events, internships, scholarships) -Open forum for mentors to provide 1-to many mentoring in forms of ÐInformation sharing (e.g., pictures of work) ÐJob opportunities ÐOffers for assistance Socialization Ð Lessons Learned Thus Far -Someone to facilitate engagement -Encourage through personal contact -Weekly newsletters -Critical mass of participants -Started Google+ Private Community with about 25 participants (January, 2013) -Activity increased with approximately 55 participants (December, 2013) -Current membership 62 participants Accessible Media -Curated STEM Resource library on our public website: www.dhhvac.org ÐProject publications and presentations ÐRelevant work by others ÐSTEM ASL dictionaries (e.g., ASL-STEM Forum) ÐLinks to accessible STEM resources (e.g. Khan Academy, Math for College) -STEM-relevant articles and videos in Google + Private community Accessible MediaÑLessons Learned Thus Far -Importance of being assertive! ÐNot all videos are captioned ÐSometimes, captioned versions are available, but havenÕt been posted Recruiting Strategies -Tutors ÐDepartment Chairs ÐIndividual contacts ÐProfessional development training session -Students ÐTutors ÐIndividual contacts -Mentors ÐRecommendations from administration ÐAlumni association ÐIndividual contacts Monitoring Community Usage -Google+ Private community: Relatively easy, manual caluculation -Hangouts: Somewhat easy-need notification of hangout -Enterprise email account: somewhat easy, but inconsistent use by participants -Chat: DifficultÑno way to count Future Activities -Remote Captioning -Remote Interpreting -Manual on Remote Tutoring -Manual on Remote Mentoring Discussion -Questions? -Answers! Contact Information Deaf STEM Community Alliance http://www.dhhvac.org Thank you!