Best Prac*cesinOnlineTutoringinSTEM withtheDeafSTEM CommunityAllianceVirtualAcademicCommunity(VAC) Lisa B.Elliot,Aus*nU.Gehret, StaceyDavis,Raja Kushalnagar,&WarrenGoldmannRochesterIns*tuteofTechnologyConven*onofAmericanInstructorsoftheDeaf, Rochester,NY,June27,2013 Presenta*onOverview Ѕ Introduc*ons Ѕ Project Background Ѕ SynchronousOnlineTutoringinSTEM а Chemistry а Physics а ComputerScience Ѕ AsynchronousOnline Tutoring Ѕ Conclusions Ѕ Introduc*ons Ѕ Lisa B.Elliot,PI,DeafSTEM CommunityAlliance Ѕ Aus*nU.Gehret,RIT/NTIDFaculty Ѕ StaceyDavis,RIT/NTIDFaculty Ѕ Raja Kushalnagar,RIT/NTIDFaculty Ѕ WarrenGoldmann,RIT/NTIDFaculty WhoWe Are Ѕ DeafSTEM CommunityAlliance а OnlyAlliancetargetedtosingledisability Ѕ SupportedbytheNa*onalScienceFounda*on,HRD#1127955 Ѕ 3-..5yearproject (Sept 2011-..Aug2016) а Now inour 2ndyear CampusPartners Project Ra*onale Ѕ Par*cipa*ongapinSTEM forstudentswhoaredeaforhardofhearing(D/ HH) а Na*onalaveragegradua*onrateforD/HH bachelorеsdegree:23%(vs.73%at RIT/NTID)(allsubjects) а Between1997-..2006,420out of265,790(~.2%)ofnewSTEM PhDswereD/HH а Employment differen*alsinSTEM: Ѕ Hearing17.9%v15.5%D/HH Ѕ Hearinginhigher-..earningSTEM sectorsthanD/HH Ѕ Contribu*ngbarriers: а Student prepara*on(STEM basicskills,concepts) а Socializa*on(peers,rolemodels) а Accessiblemedia Project Ra*onale Ѕ Solu*on:DeafSTEM CommunityAlliance Ѕ Student prepara*on Ѕ Remotetutoring Ѕ Remotecap*oning Ѕ Remoteinterpre*ng Ѕ Socializa*on Ѕ Remotementoring Ѕ Peerinterac*on Ѕ Accessiblemedia Ѕ Curatedcollec*onofSTEM resources GoalandObjec*ves Ѕ Goal а Createmodelvirtualacademiccommunitytoincreasethegradua*onratesofpostsecondaryD/HH STEM majorsinthelongterm Ѕ Modelbuildingfromsoiwareengineeringperspec*ve а Incrementaldevelopment (part bypart) а Itera*vedevelopment (revise&improvewithlessonslearned) Ѕ Objec*ves а Document anddisseminatedescrip*onofthe processofcrea*ngmodelVACforreplica*on а IncreasetheGPAsandreten*onratesofD/HH studentsinSTEM majors RemoteTutoring Ѕ Startedwithtradi*onal,face-..to-..facemodelusedat NTID а Facultymembersprovideindividualandsmallgroupsessionstosupport studentsoutsideofclass(appt.based) а 2011-..12,RIT/NTIDprovidedmorethan14,000hoursinSTEM tutoringtoD/HH studentsregisteredincoursesin8STEM-..relatedcollegesat RIT(AppliedScience&Technology;Compu*ng&Informa*onScience;Engineering;ImagingArts&Sciences; Science)(~500students) RemoteTutoring TutoringModels Ѕ RITFaculty/RITStudents:(T=6;S=12) а (RIT-..RIT)Facultyinoffice,studentsinnearbylearningcenter а (RIT-..RIT)Facultyinofficeorotherspaceoncampus, studentsat home Ѕ RITGradStudent/CamdenStudents(T=1;S=2) а Onlyremote! Ѕ RITOff-..CampusAdjunct/RITStudents(T=1;S=4) а Onlyremote! Ѕ CornellStudent Tutor/CornellStudent (oralstudent) (T=1;S=1) SynchronousTutoring Methodology Ѕ 1:1tutoringsessions Ѕ Google+ Hangoutsasvideoconference/chat plaporm Ѕ 1min-..2 hr sessions Ѕ Appointment-..basedscheduling Ѕ Homework-..oriented(vs.basicskills) Ѕ Macs,PCs,desktops,laptops,Chromebooks SynchronousTutoring ChemistryAus*nU.Gehret Ѕ 5studentstutored-..4courses а Biochemistry:NucleicAcids а Biochemistry:Conforma*on&Dynamics а Biochemistry:Metabolism а General&Analy*calChemistryIII Ѕ Toolsused а iMac(built-..iniSightcamera)andwiredinternet connec*vity а whiteboard а Shared.pdffiles а Google+ Hangoutsscreenshareop*on Ѕ What communica*onstrategiesused? а Signing а Chat SynchronousTutoring ChemistryAus*nU.Gehret Ѕ What makesremotetutoringdifferent thanface-..to-..facetutoring? а Greaterneedforclearcommunica*on а Different waysofpresen*ngmaterial Ѕ Advantages/Benefitsofremotetutoring? а Goodtoolforsharingdocuments а Easytosearch&highlight keyphraseswithstudent а Goodforobservingstudentsеhomeworkandwatchingformistakes, providingfasterfeedback а Goodforclasseswithheavyonlinecomponent а Beteraccommoda*ontostudent schedules Ѕ ChallengesбANDHOWWERETHEYADDRESSEDOR SOLVED? а Needfordigitalwhiteboardtool:usedregularwhiteboard Ѕ Idealstudent а Flexiblecommunica*onstyle SynchronousTutoring PhysicsStaceyDavis Ѕ 3studentstutored а CollegePhysics а UniversityPhysics Ѕ Communica*onstrategiesбmatchedwithstudent а Chat а Voice а Sign Ѕ Toolsused(e.g.,whiteboard,chat,models,onlinereferences)? а Chat а Document share а Paper,pencil&camera SynchronousTutoring PhysicsStaceyDavis Ѕ What makesremotetutoringdifferent thanface-..to-..facetutoring? а Easieraccesstotutoringwhenitеsneeded Ѕ Advantages/Benefitsofremotetutoring? а Easieraccesstoonlinehomeworkforstudentsandtutors а Easiertoaccommodatetostudent schedules а Easytomeet withmul*plestudentsat thesame*me а Goodforвaierhourгвondemandгhomeworkques*ons Ѕ ChallengesбANDHOWWERETHEYADDRESSEDOR SOLVED а Hardtousemousefordrawing:paper&pencilcamera а UnannouncedchangesinGoogle+ interface:technicalassistancefromVACmanager Ѕ Idealstudent а Technicallyadept а Strongreading&mathskills Synchronous/AsynchronousTutoring ComputerScienceRaja Kushalnagar Ѕ 3studentstutored а Courses: Ѕ CS2(Python)IntrotoC++,PerlScrip*ng Ѕ Communica*onstrategiesused: а Synchronous:HangoutsVideo&Chat а Asynchronous:Email&VPmessages Ѕ What toolsused(e.g.,whiteboard,chat, models, online references)? а Chat,GoogleAppShare Synchronous/AsynchronousTutoring ComputerScienceRaja Kushalnagar Ѕ What makesremotetutoringdifferent thanface-..to-..facetutoring? а Pros:Cantutorfromanywhere а Cons:Muchhardertosharevisualspace(3Disnot possiblenow),eyecontact andturntakinghastobemodified) Ѕ Advantages/Benefitsofremotetutoring? а Synchronous Ѕ Conversa*onaltutoring(test prepara*on) Ѕ Grouptutoring(test review) Ѕ Flexibilityfortravel(without *medifferences) а Asynchronous Ѕ Flexibilityfortravel(with*medifferences) Ѕ ChallengesбANDHOWWERETHEYADDRESSEDOR SOLVED а Sharingprogrammingapplica*ons Ѕ Idealstudent а Student whocanadapt to2Dandtoabsenceofeye-..contact inturns. AsynchronousTutoring Mathema*csWarrenGoldmann Ѕ Ra*onale:Difficult toschedulestudentsduringtradi*onaltutoringhours;provideaddi*onalfeedbackaiersessionconcluded Ѕ 4Studentstutored а Mul*variablecalculus а Differen*alequa*ons а Data analysis а Calculus Ѕ Toolsused: а Email а Photos(origina*ngfromeithertutororstudent) а Informa*onalhandouts а Diagrams а Shareddocuments AsynchronousTutoring Mathema*csWarrenGoldmann Ѕ What makesremotetutoringdifferent thanface-..to-..facetutoring? а Cangivemoreelaboratedresponses Ѕ Advantages/Benefitsofremotetutoring? а Flexiblescheduling а Documentscanbesharedwithotherstudents а Allowsstudentstoformulateques*onsat theirownpace Ѕ ChallengesбANDHOWWERETHEYADDRESSEDOR SOLVED а Helpingstudent toproblem-..solve:Haveaccesstomaterialsandtoolsonlinethat canbeshared Ѕ Idealstudent а Knowtheright ques*onstoask а Well-..preparedwithappropriatereferencematerialsavailable Conclusions Ѕ RemotetutoringcanbeusedwithvarietyofSTEM courses Ѕ RemotetutoringusingGoogle+ Hangoutscanbeusedwithstudentswithdiversecommunica*onpreferences Ѕ Asmoreresourcesandcoursematerialsgoonline, usingremotetutoringbecomesgoodsolu*onforsharedaccesstomaterials Ѕ Remotetutoringaddressesneedsforaccommoda*ngstudent schedules Ѕ RemotetutoringforSTEM coursesisworkinprogress,constantlyevolvingwithchangingtechnologies A Contact Informa*on Ѕ Lisa B.Elliot,Ph.D. PI,DeafSTEM CommunityAlliancelisa.elliot@rit.eduph:585.475.5229 Ѕ DeafSTEM CommunityAlliancewww.dhhvac.org